Automotive Service Writer

DeVivo Companies has an opening for a full-time Service Writer at our location in Saugus, MA.

• Financial & Peace of Mind:
  Medical, dental, and life insurance, flexible spending account, and a 401(k) plan with company match.
• Growth & Training:
  Paid factory training, certification reimbursements, and a strict policy of promoting from within.
• Work Environment:
  Modern, clean, bright, and well-heated shop with flexible scheduling and generous PTO.
• Perks:
  Uniform & boot program, plus employee referral bonuses.

• Greet customers at service counter
• Answer customer calls and coordinate getting their work into the shop
• Keep customers informed on work progress and estimated completion date
• Work with service manager to schedule jobs for technicians
• Generate billing statement for customers
• Maintain a clean and safe work environment

• 2 years’ experience in a service adviser/service writer role in a mechanical shop
• Ability to clearly communicate verbally and in writing with customers, employees and management
• Good computer, Microsoft Outlook and internet skills
• Experience with Procede is a plus
• Strong work ethic and a commitment to work extra hours as needed