Deco Department Manager

Pay Range $19.99 - $38.41

Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.

• Customer Service Drive, teach and adhere to the P’s of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
• Strategically merchandize and utilize the company guidelines to outline merchandising practices
• Ensure store presentation standards are achieved and maintained
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
• Work as KCM or Manager on Duty as required
• Conduct weekly competitive shops
• Communicate pricing and/or inventory issues to the senior team
• Analyze and work all business reports in order to be in the best merchandising, in‑stock and pricing position (reports include but are not limited to P&L, Category Performance Report (CPR), Business Analysis Tool Report (BAT), Store Purchase Order Analysis Report (STPOA), Store Price Change Report (STPRC))
• Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory
• Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
• Interface with corporate headquarters employees

• Ensure maximum scheduling coverage during peak traffic periods
• Review and assess the performance of associates on a timely basis
• Train, develop, supervise and define workload of store associates as appropriate
• Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant
• Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
• Ensure compliance to scheduling, hiring, payroll and business planning processes
• Monitor, maintain and follow company policies; support company expectations and systems
• Perform additional managerial duties as necessary

• Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary
• Available to open and/or close the store in an effective manner

• Three to five years retail management experience and proven ability direct operations
• Ability to perform in a high volume, highly complex location
• Ability to demonstrate initiative and be a self‑starter
• Demonstrated proficiency in recruiting, hiring, and training associates
• Excellent communication, interpersonal and analytical skills
• Ability to exercise independent discretion and judgment in managing a fast‑paced environment adapting to change with a sense of urgency
• Demonstrated ability to increase the company’s overall market share
• Must possess excellent customer service skills and work well under pressure

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

• Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20‑30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• The employee is often required to use their hands and fingers, to handle or feel
• The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl

• Monday - Friday 7:00 AM - 8:00 PM
• Saturday 8:00 AM - 7:00 PM
• Sunday…