Technology Specialist Job Sauk Rapids area,Minnesota USA,IT/Tech

Position: TECHNOLOGY SPECIALIST

Good Pay! Good Benefits! Good People! Knife River is a PEOPLE-first company. Our team members are key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and go home safely each day. Please consider joining our growing team today!

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P Mid Cap 400 index.

ROLE

OVERVIEW

The ITS Support Specialist is responsible for installing, maintaining, and troubleshooting technology systems integrated into equipment and commercial motor vehicles (CMVs). This role ensures the reliability and performance of fleet technology systems by diagnosing and repairing hardware and software components. The specialist supports Intelligent Transportation Systems (ITS) across all product lines, provides training on new technologies, and serves as a technical resource for both field and office teams.

The schedule may vary, Monday - Saturday 6:00 AM - 6:00 PM. The schedule may vary due to weather and customer demand.

DUTIES AND/OR RESPONSIBILITIES (summary of components that make up the job)

Install, configure, maintain, and support technology systems embedded in equipment and CMV vehicles.

Troubleshoot and repair ITS-related hardware and software, including sensors, cameras, onboard electronics, network components, and fleet applications.

Analyze system issues, perform diagnostics, and implement corrective actions to minimize downtime.

Provide technical support for ITS systems utilized across all product lines.

Support end users in both field and office environments, responding to service requests and system issues.

Delivers training and documentation for newly introduced systems, upgrades, or enhancements.

Collaborate with internal teams, vendors, and stakeholders to ensure system reliability and performance.

Perform routine system checks, updates, calibrations, and preventative maintenance.

Maintain accurate records of installations, repairs, configurations, and system changes.

Ensure systems comply with company standards, safety requirements, and operational guidelines.

Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITITES

Working knowledge of sensors, cameras, networking, diagnostics, and software applications

Strong troubleshooting and analytical skills

Ability to communicate technical information clearly to non-technical users.

Experience supporting users in both field and office environments.

Valid driver's license and ability to travel to field locations as needed.

MINIMUM REQUIREMENTS

Associate degree or equivalent experience in Information Technology, Electronics, Engineering Technology, or a related field

Experience installing, maintaining, or supporting vehicle-based or industrial technology systems

PREFERRED REQUIREMENTS

Experience with fleet telematics, ITS, or transportation technology systems

Familiarity with CMV or heavy equipment technology platforms

Technical certifications (IT, networking, electronics, or OEM-specific systems)

Experience delivering technical training or user support documentation

COMPENSATION

$26.00 - $37.00 per hour depending on experience.

BENEFITS

Medical, Dental, & Vision Insurance

Health Savings and Flexible Spending Accounts

401(k) with Company Match

Profit Sharing

Paid Time Off

Paid Sick Time

8 Paid Holidays

Company Paid Life and AD&D Insurance

Short-term Disability

Employee Assistance Program

Years of Service Recognition

Voluntary Life Insurance for Employees, Spouses, and Dependents

Critical Illness Plan

Accident Coverage Plan

Hospital Indemnity

ADDITIONAL INFORMATION

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal laws.

Subject to pre-employment drug testing and background checks.

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