Supervisor, Quality Assurance

Job Description

The Supervisor, Quality Assurance is responsible for providing leadership, direction, and resource stewardship for Quality in our Sauk Rapids, MN windows manufacturing facility. This role will lead the execution of cross‑functional strategies and plans that ensure we execute the company’s production system quality control roadmap.

Successful candidates demonstrate their commitment to their team by taking direct responsibility for the safety of the people, building trust, valuing the experience of the team around them and looking to develop the people, setting high expectations for self and others, acting as a change agent and an effective communicator, encouraging cross‑functional collaboration, and showing personal resilience.

Reports to the Plant Manager.

• Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model.
• Identify and implement ways of working that make quality first a shared mindset and a way of life us will be on the process, not the individual.
• Ability to build strong business relationships and work collaboratively across multiple functions.
• End to end quality responsibility: manufacturing, and customer satisfaction.
• Support the development of the Cornerstone Quality Management System and lead the execution at the factory.
• Lead and Execute process improvement projects to reduce the Cost of Poor Quality at the factory.
• Develops and executes effective methods for inspection, testing, sampling, and training.
• Monitor the customer satisfaction and internal metrics, drive initiatives and projects to improve quality as a competitive advantage.
• Support the development and drive the execution of the Cornerstone Production System Quality Control Pillar.
• Develop and maintain the Quality Prioritization Matrix.
• Lead and/or facilitate team problem solving for customer and internal quality issues to find true root cause, develop and execute Permanent Corrective Actions.
• Explore, identify, and execute new technologies that improve effectiveness of our quality control systems including error and mistake proof solutions.

• Bachelor’s degree in engineering or related industrial preferred.
• Lean Manufacturing.
• 3+ years of manufacturing experience and at least 5+ years of quality experience/process or production engineering experience and at least some exposure to quality management / experience.
• Enthusiastic about the value/yield quality brings to the manufacturing process and passionate about keeping technical skills up to date, understanding best practices, and deploying quality systems to achieve goals and targets.
• Displays a strong ability to use data to rationally analyze and solve issues.
• Excellent verbal and written communication skills with the ability to train staff.
• Thorough understanding of quality control standards and methodologies.
• Bi‑lingual (English & Spanish) candidates are highly desired.
• Requires travel domestically as needed (< 33%).
• Proficient with Microsoft Office Suite or related software.

• Strong problem‑solving mindset with focus on root cause over quick fixes.
• High attention to detail and data‑driven decision making.
• Ability to influence without authority and collaborate across departments.
• Strong communication skills
  , including the ability to explain technical concepts to non‑technical audiences.
• Demonstrates integrity, ownership, and a continuous improvement mindset.

• Accountability
  :
  Takes ownership of inventory accuracy and data integrity.
• Continuous Improvement
  :
  Identifies process inefficiencies and implements sustainable solutions.
• Customer Centricity
  :
  Ensures material readiness to meet on‑time delivery and production goals.
• Interconnectedness
  :
  Builds strong partnerships across departments to support operational flow.
• Attention to Detail
  :
  Ensures data accuracy and reliability in all transactions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to…