Residence Life Coordinator

Reporting to the Senior Director of Student Affairs, the Residence Life Coordinator supports the student experience for students living on campus at Lake Superior State University. This entry-level position focuses on building residential community, supporting student development, supervising Resident Assistants, coordinating residence hall programming, and helping create safe, welcoming, and engaged living environments.

The Residence Life Coordinator serves as a visible and approachable professional staff member in the residence halls. The position works directly with students, Resident Assistants, campus partners, and Student Affairs staff to strengthen belonging, personal responsibility, academic success, and connection to the LSSU community.

This role is designed for a developing student affairs professional who can build relationships with students, lead student staff, manage multiple priorities, respond to student concerns, and support the day-to-day needs of residential communities. The position requires strong communication, sound judgment, organization, follow-through, and a student-centered approach.

• Develop and support residential communities that promote student connection, belonging, respect, accountability, and engagement.
• Maintain regular visibility in assigned residential areas through hall presence, student conversations, community meetings, programs, and campus events.
• Create opportunities for students living on campus to connect with peers, build healthy relationships, learn campus expectations, and participate in the broader LSSU community.
• Support students through common transition issues related to living with others, navigating campus resources, adjusting to college life, and developing independence.
• Promote a residential environment that supports student learning, personal growth, academic success, and retention.

• Plan, coordinate, and assess residence hall programs that support student development, community building, wellness, inclusion, academic success, leadership, and responsible decision-making.
• Guide Resident Assistants in creating intentional programs, floor activities, passive engagement opportunities, and community-building efforts that respond to student needs.
• Support campus traditions, move-in activities, welcome programs, housing events, and other initiatives that improve the student experience for residential students.
• Coordinate program logistics, including supplies, communication, attendance tracking, marketing, setup, and post-program follow-up.
• Use student feedback, attendance data, and observed community needs to improve residential programming and engagement efforts.

• Supervise, train, schedule, coach, and evaluate Resident Assistants and other student staff assigned to residential communities.
• Hold regular staff meetings, one-on-one meetings, and check-ins to support student staff performance, learning, and accountability.
• Help Resident Assistants understand and carry out expectations related to community development, programming, duty, documentation, policy education, student support, and role modeling.
• Assist with Resident Assistant recruitment, selection, training, onboarding, recognition, and ongoing development.
• Address student staff concerns in a timely and developmental manner, using coaching, documentation, and accountability processes when needed.

• Serve as a first point of contact for residential students seeking help, information, or support related to campus life, housing, roommate concerns, personal challenges, or adjustment to college.
• Connect students with appropriate campus and community resources, including Student Affairs, Counseling Services, Health Services, Accessibility Services, Academic Support, Public Safety, Financial Aid, and other offices as needed.
• Support follow-up with students after referrals, concerns, roommate conflicts, or residence hall incidents to help reduce barriers and encourage appropriate connection to resources.
• Document…