Field Technician Rogers in Wawa

Position: Field Technician for Rogers in Wawa
Location: Wawa

Become a Field Technician at Rogers in Wawa, Ontario, focusing on customer-driven service and network maintenance. Ensure high-quality experiences with our Xfinity products.

In this full-time role, report to the Manager of Operations and engage in the installation and upkeep of Xfinity services. You'll diagnose and repair network infrastructure while providing essential support directly at customers' homes. Your dedication to customer education is vital as you work various shifts, including weekends and holidays.

Key Responsibilities:

• Install and support Rogers Xfinity services at customer locations

• Educate customers on service functionalities and benefits

• Diagnose and repair faults in coaxial and fiber optic networks

• Use test equipment to maintain system integrity

• Accurately maintain documentation and work orders

Requirements:

• Must possess a valid full class-5 driver’s license

• Willing to work outdoors year-round

• Capable of lifting heavy materials, up to 100 lbs

• Strong customer service orientation

• Technical skills and commitment to safety required

Help create exceptional customer journeys at Rogers in Wawa.
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