Information Technology Support Specialist
Listed on 2026-08-04
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Our client is seeking an onsite Desktop Support Technician to provide day-to-day technical support for employees across office and manufacturing environments. This is an excellent opportunity for an IT professional who enjoys solving technical problems, working directly with end users, and helping keep business operations running efficiently.
6-Month Contract, potential to extend or convert
Required Skills & Experience
- 3–5 years of hands‑on desktop support or IT support experience.
- Experience supporting Windows 10/11 operating systems.
- Strong troubleshooting experience with desktop hardware, software, printers, and peripherals.
- Experience supporting Microsoft 365 applications.
- Working knowledge of Active Directory user administration.
- Basic understanding of TCP/IP networking, DNS, DHCP, VPN connectivity, and wireless networking.
- Experience using ITSM/ticketing platforms such as Service Now, Jira Service Management, or similar.
Desired Skills & Experience
- Familiarity with imaging and deployment technologies.
- CompTIA A+, Network+, or Microsoft certifications.
- Experience supporting mobile devices and mobile device management (MDM).
Daily Responsibilities
- Provide Tier I and Tier II desktop support for Windows laptops, desktops, mobile devices, printers, and peripheral equipment.
- Install, configure, image, deploy, and maintain Windows workstations and laptops.
- Set up new employee workstations, user accounts, hardware, and software.
- Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and One Drive.
- Assist with Active Directory user account administration, password resets, permissions, and group memberships.
- Manage hardware inventory, asset tracking, equipment lifecycle, and replacement planning.
- Document incidents, resolutions, and technical procedures within the IT ticketing system.
- Escalate complex technical issues to infrastructure, networking, or systems engineering teams when appropriate.
- Support conference room technology, printers, scanners, and other business‑critical equipment.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Legal and Identity Protection Plans
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre‑employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy.
Applicants need to make their needs known in advance.
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