Quality Assurance Technician

At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.

But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.

We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.

If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team.

Job Summary

Role and Responsibilities

Key Responsibilities:

• Performs verification of food safety and quality checks established in the KC-Savage Plant’s HACCP/FSMA and Preventive Control Programs.
• Provide on the floor QA support to help with the investigation and troubleshooting of any food safety, quality, or process control related issues.
• Assists QA management in the collection of data for the purpose of improving products and systems as necessary as it relates to food safety and quality (Statistical Process Controls.)
• Assist QA and Operations as needed during special batch runs.
• Assist QA and Operations in conformance checks of ingredients, packaging, and finished product to ensure they meet established specifications.
• Work in a safe manner and follow all Kettle Cuisine standards, along with Federal, State, and Local regulations for occupational safety.
• Assist QA and site in accomplishing the KC-Savage Plant and QA departmental goals and objectives.
• This position plays a key role in meeting the requirements of the SQF Food Safety and Quality Codes.
• Training will be administered regarding the specific responsibilities and accountabilities in satisfying these goals.
• You will also have a responsibility to notify management of actual or pending food safety and/or quality issues you may observe within the facility.
• Following training, you will be empowered to act swiftly to resolve food safety and/or quality issues within your scope of work.

Qualifications and Experience

• Two years of related experience with respect to Quality Assurance
• Good communication skills including computer, writing, and verbal
• Ability to understand and verbally express ideas and instructions effectively
• Ability to work effectively and efficiently with others
• Ability to prioritize, follow instructions and follow-through to achieve results

Technical

Experience:

Required attributes

• Self-starter able to conceptualize and drive initiatives forward
• Positive attitude and motivated by contributing to the overall success of the team
• Able to develop strong relationships with internal and external stakeholders
• Creative problem-solving skills
• Strict attention to detail, well organized and able to juggle many projects at once
• Comfortable moving at a fast pace and in ambiguous environments
• Passionate about food
• Willing to address difficult situations head on with patience and respect

LEVEL OF RESPONSIBILITY

• Works with little supervision, but work is reviewed. Exercises discretion within areas of responsibility.
• Recommends actions and alternatives to supervisor and others.
• Position has little to no contact with customers.
• Position makes indirect contribution to efforts that generate moderate levels of revenue.
• Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected after the fact and may result in moderate…