Bakery Cake Designer

Additional Considerations:
At Hy‑Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

Bakery Cake Designer – Department:
Bakery – FLSA:
Non‑Exempt.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism
• Reporting Relations
• Accountable and
  
  Reports to:
  
  District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
  Bakery Department Manager
• Positions that Report to you:
  None

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: escorting them to the products they’re looking for; securing products that are out of reach; loading or unloading heavy items; performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking product orders.
• Takes customer orders at Bakery counter.
• Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Checks orders for the day and sets up a timeline and production schedule.
• Decorates bakery items in a timely manner.
• Keeps current on new designs and trends.
• Ensures department standards are met.
• Checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.
• Orders supplies for decorating area and checks off the order.
• Delivers product and sets up wedding cakes on site (outside the store).
• Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis.
• Checks product dates, pulls cases for work and lists items to fill or replace.
• Develops bakery orders for bakers on a daily basis (orders cakes, sizes, etc.).
• Tracks daily retail production.
• Identifies, with co‑workers, tasks to be completed.
• Operates as a lead worker with part‑time or other employees (instructs and reviews work).
• Participates in employee cross training.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

• Wraps all product as necessary.
• Assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

• Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

High school or equivalent experience and six months or less of similar or related work experience.

• Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally.
• Exert up to 50 pounds of force frequently.
• Exert up to 10 pounds of force constantly to move objects.
• Visual requirements: vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.
• Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

• Duties are normally conducted in a store environment.
• Significant pressure to meet deadlines and handle multiple priorities.
• Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes.
• Equipment used: standard tools and equipment in a bakery environment including mixers, ovens, turntables, tips, bas, airbrush, telephone copy cake machine, intercom system.

• Daily contact with the general public taking orders.
• Weekly contact with suppliers/vendors.

The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience. For information on company benefits, visit Benefits | Hy‑Vee.

Employment is contingent upon the successful completion of a pre‑employment drug screen.