Prosthetic Clerk

Summary

The Ralph H. Johnson VA Medical Center is currently recruiting for a Prosthetics Clerk who will provide support services for the Office of the Prosthetics and Sensory Aids Service (PSAS) located at our facility in Savannah - GA.

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 03/05/2026. You may qualify based on your experience and/or education as described below:
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation - but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

Note:

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-5:
You may qualify based on your experience and/or education as described below:
Specialized

Experience:

You must have A minimum of one (1) year of specialized experience at the GS-4 level or higher in the Federal Service is preferred. This experience should have equipped you with the knowledge - skills - and abilities to perform the responsibilities of the position efficiently. These responsibilities include using various computer systems to retrieve - input - monitor - and handle information - as well as demonstrating proficiency in time management - multitasking - and organizational skills.

Effective communication and interpersonal skills are crucial for courteous and professional interactions with both internal and external customers - both orally and in writing. Examples of specialized experience would typically include - but are not limited to:
Examining records and files to determine eligibility and entitlement for services;
Utilising various computer systems to access - input - track and maintain information; processing payments and claims for reimbursement; and Communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. GS-6:
You may qualify based on your experience and/or education as described below:
Specialized

Experience:

You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to:
Making and authorizing purchases on behalf of the government - a company or organization; coordination with contracting services - outside vendors and business;
Reconciling invoices and resolving discrepancies;
Examining records and files and determining eligibility and entitlement for services;
Knowledge of medical terminology;
Knowledge of budgeting control point maintenance and skills in accounting procedures including basic math skills necessary to maintain accurate funding - billing and sub accounts balances; and Ability to explain to vendors using tact and diplomacy and the ability to investigate non-payment complaints from vendors and resolution of the complaint; skills in the use of a variety of databases - spreadsheets - and word processing software and programs.

Preferred Experience:

A minimum of one (1) year of specialized experience at the GS-4 level or higher in the Federal Service is preferred. This experience should have equipped you with the required knowledge - skills - and abilities to efficiently perform the responsibilities of the position. These responsibilities encompass utilizing various computer systems to retrieve - input - monitor - and handle information - as well as showcasing proficiency in time management - multitasking - and organizational skills.

Moreover - effective communication and interpersonal skills are crucial for courteous and professional interaction with both internal and external customers - both orally and in written form. You will be rated on the following Competencies for this position:
Clerical Customer Service Decision Making Interpersonal Skills Problem Solving Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g.

- Peace Corps - Ameri Corps) and other organizations (e.g.

- professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience.

Note:

A full year of work is considered to be…