Office Manager - Information Technology Services

Job Title:

Office Manager - Information Technology Services

Location:

Savannah State Recruiting Loc

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Reporting to the Chief Information Officer (CIO), the incumbent serves as the first line of support for ITS. The position provides administrative support to direct the business management activities of the department. Major responsibilities include greeting and directing customers, answering and routing phone calls, managing office inventory and purchasing, filing, and typing various correspondence to include e-mails, memos, etc. The incumbent may be required to perform job‑related tasks not specifically delineated in this description.

• Responsible for day‑to‑day activities in the office, providing administrative support to the department.
• Provide support to the department staff by handling and routing phone calls, visitors, and mail.
• Prepare purchase card requests, check requests, and the like for the acquisition of supplies and equipment; manage office inventory.
• Enter requisitions and assist the CIO in tracking and budgeting campus expenditures.
• Research and provide computer configurations for new computer system purchases.
• Compose and prepare correspondence for distribution.
• Maintain office records and files.
• Serves as backup for the Helpdesk and assists with requests from campus users for the work order system; serves as the initial point of contact for work order requests.
• Manages travel and expense processes for department staff.
• Provide users with instructional support for using network applications.
• Assists with providing support to faculty, staff, and students.

• Associate's degree in business management or related field.
• Experience with Microsoft Office Suite, Adobe Suite and computer operating systems.
• At least 2 years of office/administrative support experience.

• Bachelor's degree in business management or related field along with the minimum requirements to perform the work.
• Work experience in higher education.

The proposed salary range is $37,000.00 - $42,000.00 annually.

• Knowledge of basic office equipment such as computer, printer, scanner, fax machine, etc.
• Knowledge of computer software and programs.
• Knowledge of basic security precautions needed to protect client data.
• Skilled in problem solving and analysis.
• Skilled in communication to include oral, written, and interpersonal.
• Ability to maintain a positive orientation towards professionalism and customer service.
• Ability to provide administrative support.

• The work is typically performed in an office while sitting at a desk or table with intermittent walking, standing or stooping.
• The work requires occasional lifting up to 15 pounds.
• This position does not have direct supervision of classified staff but may supervise student employees.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status;

nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements.

The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.

For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources ividuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr.