Funeral Service Assistant; part-time

Job Responsibilities

• Provide clerical and administrative assistance supporting funeral operations.
• Meet the general public, answer questions, provide information on funeral and cremation topics, and assist in funeral, memorial, or other services as requested by clients and management.
• Attend monthly staff meetings and perform duties in accordance with company mission, values, policies, and procedures.
• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos; ensure proper care and storage of these items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of remains of deceased, including dressing and lifting deceased and operating the crematory as permitted by law and company regulations.
• Perform office duties such as answering phones and operating the fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, scale, and stereo/video system.
• Run errands, including floral delivery and picking up supplies, documents, and other items.
• Serve as an usher and may park cars or perform transportation requirements, including driving funeral home vehicles for services and picking up families.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorial, and funeral services, including visitation and chapel set up, dressing and casketing remains, and delivering family items and flowers.
• Greet and receive client families and other persons entering the office for information and assistance.
• Accommodate the needs of the family during a service and/or visitation.
• Wash and clean funeral home vehicles and other client vehicles as required from time to time.

• Education:
  
  High school diploma or equivalent.
• Experience:
  
  Previous customer service and/or sales experience preferred.
• Proficient with the MS Office suite and databases preferred; ability and willingness to learn required.
• Certification/Licenses:
  Valid state driver’s license with an acceptable driving record required.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and team‑player attitude.

Job Location:

US‑TX - Horizon

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.