Records Clerk

The Records Clerk is responsible for performing administrative and clerical duties in support of the central records unit.

• Enters reports into computer system; assigns UCR codes; sends reports to Georgia Crime Information Center on monthly basis.
• Receives, processes, files, and maintains various reports and documents, including case files, reports for other agencies, criminal histories, juvenile complaint forms, and other related records.
• Copies and distributes various reports to insurance companies and attorneys.
• Compiles monthly activity reports for the department’s records, including incident reports filed, calls answered, and other activities.
• Conducts criminal background checks as required.
• Assists the public, answers telephones, routes calls, takes messages, makes copies, accepts fees, issues receipts, and performs other related office support services.
• Responsible for ordering office supplies for the division.
• Prepares correspondence in accordance with established programs and activities.
• Performs extensive data entry.
• Establishes and maintains complex filing systems.
• Conducts research for special projects.
• Processes requests for Record Restrictions.
• Fingerprints applicants for privileged licenses, and public safety employment.
• Processes applications for privileged licenses.

The Records Clerk should possess, at a minimum, a High School Diploma or GED equivalent and four (4) years of administrative support experience, or experience working in an office environment; or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to successfully perform the duties and responsibilities of the position.

• Must pass the BASIC level of the Macon-Bibb County skills test.
• Must be able to type 35 wpm.
• Possession of a valid Georgia Motor Vehicle Operator’s License.
• Must be fingerprinted, complete a polygraph test and pass a background investigation.

The Records Clerk must be knowledgeable of the following principles, procedures, and concepts:

• Knowledge of the principles and practices of local government administration.
• Knowledge and proficiency of personal computers and relevant office software.
• Ability to write clear and concise reports, memoranda, directives and letters.
• Ability to develop comprehensive plans from general instructions.
• Ability to accomplish assigned administrative tasks with a minimum of supervision and with only general direction.
• Ability to meet the public and to discuss problems and complaints tactfully, courteously, and effectively.
• Ability to use discretion and to maintain appropriate confidentiality and security of private or confidential information.
• Ability to maintain effective working relationships with other employees, elected officials, private organizations, and the general public.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER