Estimator, Business

Estimator Position Overview

Responsible for providing comprehensive damage analysis, overseeing vehicle repairs while in process, following administrative guidelines, and updating customers.

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The Estimator reports to the General Manager and the Production Manager.

• Responsible for Writing Estimates and Capturing the Repair
• Follow Estimator Guidelines and the Estimator Workflow as outlined
• Ensure administrative guidelines are followed for each estimate / repair
• Ensure that all supplements are written and that the carriers are notified in an appropriate time frame
• Update job dates, file notes, etc as needed throughout the course of the day, and in the evenings before close
• Assist in quality control and complete the final inspection of vehicles
• Ensure successful completion of all RO’s that they handle
• Update WIP board throughout the day

• Assist with greeting customers
• Assist in answering the phones
• Continuously strive to improve efficiency in the facility and the overall operation of Hollingsworth and be willing to participate in shop meetings and training programs which are sponsored by Hollingsworth.
• Assist in the smooth flow of work through the shop
• Maintain work area in clean and safe condition
• Keep production manager aware of work status
• Alert the production manager to any unusual problems or additional work needed on a vehicle

• Valid driver’s license
• 4+ years of experience
• Proper certifications or ability to obtain certifications
• Positive attitude, strong work ethic, and excellent customer service skills
• Should be proficient in damage analysis
• Should have basic math skills, including the use of a calculator
• Should have strong “sales” skills
• Should have experience with Estimating software (CCC, Mitchell, Audatex)