Bank Associate Evening Shift
Listed on 2026-02-21
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Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service
MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions across multiple industries. The Evening Bank Associate position supports secure and efficient transaction handling during later business hours, providing high‑quality service to clients when traditional banking hours have ended.
To be considered, please complete a full application on our careers page, answering all screening questions and completing a brief pre‑employment test.
Key Responsibilities- Manage end‑of‑day transactions and account servicing.
- Provide information on banking products and digital tools.
- Balance cash drawers and ensure transaction accuracy.
- Contribute to operational efficiency and customer satisfaction.
- High School Diploma or GED.
- Experience in banking or financial services preferred.
- Strong numeracy and communication skills.
- Availability for evening or extended hours.
- Must be authorized to work in the country where the job is based.
- Subject to the program and location of the position.
- Willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
At MCI the compensation and benefits packages are competitive and grow with you over time. Starting compensation is based on experience and includes:
- Paid Time Off and paid holidays.
- Incentive rewards: daily, weekly, and monthly contests with cash bonuses, prizes, and sometimes cars.
- Health benefits:
comprehensive medical, dental and vision coverage after 60 days; half‑way MEC plans after 30 days. - Retirement savings programs where available.
- Short‑term disability coverage.
- Life insurance options.
- Supplemental accident and critical illness insurance.
- Career growth opportunities with internal promotions.
- Paid training while earning a paycheck.
- Fun and engaging work environment with a casual dress code.
This job operates in a professional office environment. The employee will be largely sedentary, required to sit/stand for long periods while using a computer and telephone headset, and may need to lift or move objects up to 40 pounds.
ADA & AccommodationsConsistent with the Americans with Disabilities Act (ADA), MCI is committed to providing reasonable accommodations when requested by a qualified applicant or employee, unless such accommodations would cause undue hardship. The policy applies to all aspects of employment.
Equal Employment OpportunityMCI embraces differences and maintains a work environment free from discrimination. All employment decisions are based on merit and qualifications. MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other protected characteristic.
MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on these characteristics and provides reasonable accommodation to qualified employees with protected disabilities as required by law.
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