EVENT Services Coordinator; Savannah

EVENT SERVICES COORDINATOR (Full Time)

Job Location:

Savannah, GA 31421

The Savannah Convention Center (SCC) aims to be the event venue of choice, driving economic growth and showcasing the uniqueness of Savannah, Chatham County, and the state of Georgia. Our goal is to deliver exceptional service and create memorable experiences.

We are looking for a full‑time Event Services Coordinator to provide logistical support in the planning and execution of events at our convention center. This entry‑level position focuses on facilitating client communication, coordinating room setups, and managing daily operational needs for small‑to‑mid‑sized meetings. The role reports directly to the Director of Events.

• Administrative Support
  • Perform administrative tasks: prepare reports, draft correspondence, maintain records, and document meeting notes and action items.
  • Maintain and update internal tracking reports and systems; coordinate fire marshal floor plan approvals; enter event data into Momentus; monitor timelines and deadlines.
  • Communicate event requirements to internal departments (AV, set‑up, engineering, security, etc.) to ensure operational readiness and consistent service delivery.
  • Manage daily event sheets, assist with payment processing, and prepare client‑facing and promotional materials to support event activities.
• Event Services
  • Assist with planning and executing assigned events from pre‑planning through completion in accordance with SCC service standards.
  • Coordinate logistical requirements and act as liaison between clients, vendors, and internal departments to ensure effective communication and seamless event delivery.
  • Support clients with staffing, room setups, and equipment needs while providing guidance on facility capabilities and best practices.
  • Monitor event spaces to ensure setups match approved diagrams and that signage and event amenities are properly placed and maintained.
  • Educate clients on facility policies, including fire and life safety regulations, ADA requirements, and insurance guidelines.
  • Prepare and distribute Event Resumes, diagrams, estimates, invoices, and operational instructions; communicate updates to internal teams as needed.
  • Maintain accurate event records, track changes and expenses, and assist with billing reconciliation.
  • Provide professional, client‑focused customer service to clients, exhibitors, guests, and internal partners.
  • Attend and participate in operational and event planning meetings.
  • Serve as the onsite contact for assigned events, addressing real‑time requests and coordinating operational adjustments.
  • Serve as Manager on Duty for selected events, supporting operations and resolving service or logistical concerns.
  • Perform other duties as assigned to support departmental and organizational goals.

• Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended workdays and extended number of days as determined by event needs.
• Knowledge of operational characteristics of event management, including the needs of exhibitors at convention centers and customer service practices.
• Knowledge of methods, equipment, materials and other systems as they apply to venue events (basic principles of electric, water and gas).
• Basic mathematical skills.
• Basic computer proficiency and knowledge of Microsoft Office programs.
• Familiarity with contract terminology.
• Familiarity with terminology used in entertainment and convention settings.
• Excellent organizational, planning, and interpersonal skills.
• Professional presentation, appearance and work ethic.
• Demonstrated ability to function in a fast‑paced, high‑pressure environment.
• Ability to follow written and oral directions with minimal supervision.
• Highly motivated, self‑directed, personable, positive, and hard working.
• Detail oriented and able to perform independently with minimal supervision.
• Strong written and oral communication skills; works well in a team‑oriented environment.
• Excellent organizational, planning, communication and interdisciplinary skills.
• Ability to undertake and complete multiple tasks.
• Maintain effective…