Visitor Information Specialist - Savannah

Visitor Information Specialist – Georgia Department of Economic Development

As a Visitor Information Specialist, you are Georgia’s ambassador. Every shift is an opportunity to shape a traveler’s experience and leave a lasting impression.

• Greet and engage visitors with warmth, professionalism, and authentic Southern hospitality.
• Provide expert guidance on Georgia’s destinations, events, attractions, dining, and hidden gems.
• Help travelers plan routes, secure lodging, and locate mechanical, medical, or other essential services.
• Maintain accurate visitor records and engagement data.
• Represent Georgia at travel shows and special events to promote tourism and strengthen statewide economic impact.
• Assist in updating event and attraction information for state publications and websites.
• Support promotional campaigns, special projects, and marketing initiatives.

Work flexible rotating weekend shifts and some holidays to support our travelers. Employees earn compensatory time that can be used later for personal time off and extended breaks.

High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST
120) or position equivalent.

• Paid state holidays (may be observed on alternate days)
• Generous paid leave
• 401(k) plan options
• Health insurance
• Dental and vision coverage
• Life insurance
• Additional voluntary benefits