Automotive Service Cashier and Appointment Coordinator

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Full Time Clerical Savannah, GA, US

2 days ago Requisition

Salary Range: $18.00 To $24.00 Hourly

J.C. Lewis Motor Co. is proud to be Georgia’s oldest continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At J.C. Lewis Ford Savannah, we're looking for a service cashier and appointment coordinator to join our team and serve as one of the initial points of contact for our service customers.

The primary responsibilities of this position will focus on the service cashier role, with secondary responsibilities including providing coverage for our service appointment coordinators as needed.

This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving – ensuring each customer feels informed, respected, and confident in the care of their vehicle.

Primary Duties:

Serve as the liaison between the service department and customers

Collect service payments and close service invoices

Assist the service department with loaner vehicle fleet as well as loaner vehicle prep, check-out, and check-in

Secondary Duties:

Receive and respond to a high volume of inbound calls and online inquiries in a prompt, professional, and courteous manner

Identify customer needs and schedule or modify service appointments

Prior automotive BDC, service, cashier, or call center experience preferred

Computer proficiency, with experience using computer tracking systems for calls and appointments preferred

Excellent communication skills, organizational skills, attention to detail, and ability to multitask in a fast-paced environment

Positive attitude with an upbeat, outgoing personality and dedication to exceptional customer service

Dependable and compliant in following an assigned work schedule, which will include some overtime and occasional scheduled Saturdays

At least 19 years of age with a valid driver's license and an acceptable driving record

• 401(k) with company match
• Paid time off and holidays
• Medical, dental, and vision insurance
• Life insurance and AD&D
• Short- and long-term disability
• A supportive, team-focused work environment with opportunities to grow

Apply today to join a fast-paced, team-oriented dealership focused on customer satisfaction and operational excellence.

J.C. Lewis Motor Co. is an Equal Opportunity Employer.