Remote Dental Billing Specialist

What we do at Dental Claim Support:

DCS is a dental revenue cycle management company that works with dentists, dental offices, and DSOs in the United States. DCS empowers dental teams by integrating highly trained RCM experts and a unique technology framework to maximize profitability and catalyze growth. Our dental billing systems and processes allow our employees to work all aspects of the full revenue cycle system efficiently, to increase profits for dental practices and groups.

Dental Claim Support is seeking a detail-oriented and technically proficient Remote Dental Billing Specialist to join our Private Practice Insurance Billing Business Unit. Reporting to the Account Manager, the successful candidate will play a critical role in handling various technical aspects related to dental revenue cycle management services, with a focus on insurance billing. This role requires expertise in practice management software's, thorough understanding in dental revenue cycle management, providing a keen attention to detail, with a growth mindset to serve our clients.

This role offers the option to work Remotely / Work from Home / WFH. Also part time or Full time options are available.

The Remote Dental Billing Specialist is the cornerstone in our insurance billing operations, orchestrating a harmonious interplay of technical expertise, collaboration with the Account Manager, client support, vendor management, problem-solving acumen, data integrity, and a commitment to continuous learning. Through these contributions, the Remote Dental Billing Specialist fortifies the foundation of our organization's success in insurance billing.

• Understand the entire dental revenue cycle, ensuring timely and accurate posting of insurance payments, in compliance with industry standards and organizational policies.
• Provide extensive knowledge of laws and regulations of dental coding and posting.
• Apply necessary and required adjustments taken on insurance payments.
• Efficient knowledge and implementation of Coordination of Benefits.
• Prepare and submit clean claims to insurance companies on a daily basis, minimizing any timely filing denials.
• Investigate and accurately resolve claim rejections promptly, reducing insurance aging report numbers and simultaneously increasing insurance collections.
• Knowledge in proper account receivables, notation and queueing of patient statements.
• Ability to read and understand Insurance Verification full breakdowns.
• Utilize HIPAA guidelines at all times.

• Demonstrate proficiency in the use of dental PMS; knowledge in either server or cloud base.
• Stay updated on software updates and enhancements.

• Possess a deep understanding of Current Dental Terminology (CDT) coding.
• Demonstrate radiographic knowledge and interpretation relevant to dental procedures.
• Utilize insurance payer websites, both from retrieving EFT payments, claim submission, and leveraging websites to maximize claim payments.
• Utilize clearinghouse knowledge to facilitate seamless data exchange.

• Maintain a high level of accuracy in insurance billing techniques and documentation.
• Meet deadlines consistently, ensuring timely completion of tasks.

• Collaborate effectively with internal teams, external partners and clients.
• Build and maintain positive relationships with payers, vendors, internal teams, to support the company's mission.

• Actively contribute to a collaborative and positive team environment.
• Demonstrate a growth mindset by seeking service opportunities for clients to support and provide a seamless revenue cycle management.

• Identify and address revenue cycle management challenges promptly and effectively.
• Work efficiently to implement processes and improve overall productivity.

• Optimize the use of resources to maximize efficiency.
• Manage relationships with external vendors to ensure quality service.