Service Engineering

Date Posted:

Country: United States of America

Location: US-GA-SAVANNAH-101 ~ 101 Coleman Blvd ~ COLEMAN

Position Role Type: Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We are seeking an experienced In-Service Engineer to support landing gear systems across global airline and MRO operations. In this role, you will serve as a technical focal point for in-service issues, providing engineering support for repairs, on-wing events, customer engagements, and fleet problem resolution. You’ll collaborate closely with design engineering, quality, production, and customer teams to investigate failures, drive root cause and corrective actions, and ensure safe, timely return to service.

This position will be onsite at the customer facility in Savannah, Georgia. Relocation assistance available.

• Provide in-service engineering support to MRO shops (GRE repairs).
• Provide technical support for on wing repairs (ISQ/SCR support).
• Provide engineering and technical support for customer interface activities (TSC & CWG meetings).
• Provide engineering support to Product Support, including development of technical manuals & tasks.
• Coordinate in-service communications between Collins and customer technical teams (airframe OEMs and airlines).
• Coordinate engineering support activities with Design Engineering, Value Stream Management, Quality & Production, as required to resolve in-service issues and manage fleet impacts.
• Lead engineering investigations into components that were damaged or failed in-service and participate in Root Cause and Corrective Action investigations.
• Liaise with Design engineering to provide in-service perspectives for proposed design changes.
• Manage in-service problem resolution from initial problem report to change incorporation in the fleet.
• Provide off-hours (24/7) AOG support on a rotating basis for all landing gear proprietary programs.
• Travel to additional MRO or company sites as needed to investigate issues, support repairs, or assist with component preparation.
• Travel up to 25% as required. Domestic and international.

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• 2+ years' related experience in an aerospace manufacturing environment.
• Experience reading and interpreting engineering drawings, such as geometric dimensioning and tolerancing (GD&T).

• Aircraft in-service engineering and MRO support experience.
• Landing gear and related systems experience for support of various aircraft types.
• Experience working with Collins PLM system.
• Working knowledge of CATIA.
• Understanding of computing tools and programs including Microsoft Office.
• Experience with materials and manufacturing processes.
• Working knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Basic understanding of how to interpret stress reports.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness…