Technical Operations Systems Specialist II

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Company:
Gulfstream Aerospace Corporation

Employment Type:

Full-time

Technical Operations Systems Specialist II
* Multiple Shifts Available
* in GAC Savannah

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.

This position supports the Tech Ops Mechanical Team and requires proficiency in the operation, troubleshooting, repair, and maintenance of aircraft electromechanical systems. Areas of responsibility include, but are not limited to, landing gear, flight controls, hydraulic systems, braking systems, powerplant systems, and water/waste systems. The successful candidate must be capable of diagnosing complex technical issues and providing effective corrective actions while ensuring compliance with applicable safety, regulatory, and company requirements.

Preferred Qualifications:

• Strong knowledge of large-cabin aircraft mechanical and electromechanical systems.
• Proven troubleshooting and root-cause analysis skills.
• Ability to read and interpret technical manuals, wiring diagrams, and engineering documentation.
• Excellent communication and teamwork skills.
  
  Experience supporting aircraft maintenance in a production, service center, or operational environment.

Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience. 5 years aircraft related maintenance and operations experience is required.. An A&P license, EASA B1/B2 Flight Safety Master Technician and four (4) additional years related aircraft experience may offset the degree.
Position Purpose
:

The Technical Operations Specialist II is the primary point of contact for internal and external customers and represent Gulf streams Product Support network for both technical and non-technical situations. Under minimal direction, provides advice and guidance to the company and the customer on installation, service, repair, replacement, modification and maintenance of Gulfstream aircraft systems and support equipment. Builds customer relationships with regards to troubleshooting and solving the entire spectrum of aircraft systems, support equipment, and operational problems pertaining to our in-service product.

Conceive, develop, test, and evaluate new ways to improve the technical support effort.

Principle Duties and Responsibilities:

Essential Functions:

• Responds to in-flight emergency calls from operators by coordinating resources (Flight Operations, Engineering, etc.) and providing technical data and guidance during the event.
• Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, other internal departments, and Flight Safety to affect suitable resolutions to various operational conditions.
• Conducts in-depth system review to develop troubleshooting plans specific to operator/aircraft needs. Directs and guides customers, Service Center, FSR, and COR Reps on plan implementation and follow-through to Return To Service (RTS).
• Directs the exchange of technical data necessary to provide temporary or permanent repair drawings for damaged in-service aircraft in the field.
• Rev…