Retail Energy Pricing Manager

Overview

Reporting to the Head of Market Operations & Pricing, the Pricing Manager is responsible for leading end-to-end pricing performance, governance, and execution across all Smartest Energy US markets. This role serves as the central leader of the pricing function, overseeing Pricing Team Leads (Operations and Analytics) and ensuring alignment between pricing strategy, deal execution, and realized financial outcomes. The Pricing Manager owns pricing controls/governance, competitiveness, and workflow efficiency across all deal flow.

The role ensures that all pricing outputs are consistent, defensible, and aligned with market conditions, risk appetite, and company growth objectives. Through strong governance, leadership, and cross-functional coordination, this position enables scalable, high-quality pricing execution across Northeast and ERCOT markets. The individual will work closely with Structuring, Market Operations, Sales, Risk, Finance, and IT to ensure that pricing decisions reflect real market conditions and are operationally executable through settlement.

In this role, you will be involved with the following:

• Lead and develop both Pricing Team Leads

• Own team capacity planning, prioritization, and workload balancing across deal flow

• Act as escalation point for complex deals, pricing exceptions, and disputes

• Drive accountability for pricing accuracy, speed, and margin performance

• Establish team structure, roles, and development plans to support growth

• Own pricing governance framework, including approvals, controls, and documentation

• Ensure consistent application of pricing assumptions, risk adders, and methodologies

• Oversee pricing policy updates, rules, and model governance standards

• Ensure auditability and defensibility of all pricing decisions

• Partner with Risk and Finance to align on controls and exposure management

• Translate company strategy into pricing execution and margin frameworks

• Set competitiveness targets and margin expectations across markets and segments

• Identify pricing improvements, workflow inefficiencies, and automation opportunities

• Drive continuous improvement in pricing models, tools, and processes

• Align pricing approach with market conditions, volatility, and risk appetite

• Serve as primary interface between Pricing and Sales, Structuring, Market Ops, Finance, Risk, and IT

• Communicate pricing performance trends, risks, and opportunities to leadership

• Align pricing strategy with structuring assumptions and settlement outcomes

• Partner with Sales leadership to balance competitiveness with margin discipline

• Mentor Team Leads and establish KPIs tied to performance and development

To be successful in this role, you are likely to have the following skills/experience:

• Experience in retail energy pricing, structuring, or market operations

• Prior leadership experience managing analysts or team leads preferred

• Multi-ISO experience (PJM, NYISO, ISO-NE, ERCOT preferred)

• Experience with pricing models, deal structuring, and margin management

• Experience working cross-functionally with Sales, Risk, Finance, and Operations

• Strong understanding of retail energy pricing structures and cost components

• Familiarity with ISO market structures, settlements, and regulatory frameworks

• Understanding of risk management principles and margin optimization strategies

• Knowledge of pricing governance, controls, and approval frameworks

• Advanced Excel and data analysis capabilities

• Strong leadership and team development capabilities

• High accountability and ownership mentality for performance outcomes

• Ability to balance competitiveness with disciplined margin management

• Strong communication skills with ability to influence senior stakeholders

• Ability to operate effectively in a fast-paced, high-volume environment

• Proactive mindset with focus on continuous improvement and scalability

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE. We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate.

We view diversity as one of the key enablers that helps our business to grow.

We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email  so we can discuss with you further.