Universal Banker Float - Augusta East GA Job Savannah area,Georgia USA,Finance & Banking

Position Overview

Float Universal Bankers will be required to travel to multiple branches as assigned by the Area Leader and/or Branch Leader. The role involves delivering superior service, supporting sales, and maintaining accurate records.

Essential Functions

Provides a distinctive client experience by engaging clients, facilitating courteous conversation, conducting both complex and standardized transactions, and uncovering needs.

Educates clients on digital, self‑service solutions including ATMs, online, and mobile banking to make banking easier and enhance their service experience.

Supports the team by making client servicing calls, presenting client offers, identifying client needs or opportunities, and referring the client to the appropriate branch team members or specialists.

Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.

Commits to advancing knowledge to better serve clients by completing applicable training classes and web‑based learning.

Adheres to internal controls, operational procedures, and risk management policies, staying informed of all changes in policies and procedures to ensure compliance with current guidelines.

Serves as point of contact for account maintenance, problem resolution, identifying solutions and services, and referring the client to the appropriate teammate.

Assigned to a home branch but will be scheduled to support multiple branches within their designated coverage area. Schedules are provided in advance but may change based on staffing needs. Float teammates will receive direction from the Branch Leader of the location they are working in on any designated day/week.

Qualifications

Required Qualifications:

High school diploma or equivalent education.

Proven and consistent proficiency in teller or cash handling or client service skills.

Good interpersonal and communication skills, including a desire to interact with clients and prospects.

Ability to use office equipment and perform basic mathematical functions.

Willing and able to follow written and verbal instructions and work under established guidelines.

Demonstrated ability to deliver excellent client service and provide team support.

Availability to work Saturdays and/or extended hours.

Preferred Qualifications:

Demonstrated ability to uncover referral opportunities.

Knowledge of advanced or complex branch transactions.

Demonstrated ability to handle multiple priorities under time constraints.

General understanding of bank operations, policies, and procedures.

Benefits

All regular teammates working 20 or more hours per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and full‑time or part‑time status) during their first year, 10 sick days, and paid holidays.

Eligible employees may also receive Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Equal Opportunity Employer Statement

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify, IER, and Right to Work.

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