Credit & Wellness Coach
Listed on 2026-06-27
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Finance & Banking
Financial Wellbeing Coach Credit & Money Management
Join our team at Operation HOPE, a transformative and national non-profit organization committed to fostering financial empowerment and prosperity within communities and individuals. As a Financial Wellbeing Coach, you will be instrumental in shaping a future where financial security and knowledge are accessible to all. Embrace this opportunity to contribute to a world in which every individual has the power to create a prosperous future.
Our coaches pave the way for financial dignity, unlocking economic opportunities and enhancing financial well-being through comprehensive financial literacy workshops, personalized coaching, and access to community resources. Financial Literacy is the Civil Rights Issues of this generation. Be part of The Movement!
Key Responsibilities:
- Recruit, build trust, and lead clients to achieve strategic performance objectives.
- Provide one-on-one coaching sessions to clients, addressing their specific financial concerns and goals. These sessions are offered in-person, by video conference, or over the phone.
- Develop personalized action plans based on individual client needs and circumstances.
- Educate clients on budgeting, debt management, savings strategies, and other relevant topics.
- Establish and maintain relationships with local strategic alliance partners, including other local non-profit and for-profit businesses.
- Deliver group workshops and seminars, on various financial literacy topics, within the community.
- Build productive relationships with Bank Partners for shared Client relationships.
- Offer both virtual and in-person workshops as requested.
- Establish and maintain strong relationships with clients, fostering trust and open communication.
- Encourage clients to enroll through the client portal, available on our website.
- Coach client via Zoom, phone and in-person appointments.
- Monitor clients' progress towards financial goals through Dynamics, our client relationship software.
- Connect clients with relevant resources, services, and financial products that align with their goals.
- Attend community and networking events.
- Stay updated on financial assistance programs, grants and other community resources that may benefit clients.
- Maintain accurate and detailed records of client activities, impact, and success stories.
- Ensure all data entered has been captured in our CRM system, Dynamics.
Qualifications:
- Possess strategic thinking expertise as well as the ability to plan and execute tactical strategies to implement company objectives.
- Strong contributor with analytical skills and the ability to identify and proactively communicate industry and governance trends to clients.
- Experienced financial coach with outstanding people skills and ability to quickly form meaningful working partnerships.
- Ability to meet monthly, quarterly, and annual production goals as assigned.
- Multitask oriented with the ability to initiate, manage, and maintain several projects and program relationships simultaneously.
- Serve as the liaison with the partner and community.
- Strong knowledge of personal finance, budgeting, debt management, and savings strategies.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines and maintain effective time management.
- Empathetic and patient approach in working with individuals from diverse backgrounds.
Required Skills and
Education:
- Bachelor's degree is preferred, however, will consider comparable 2+ years of work experience in the financial industry.
- Proficiency in MS Word, Excel, and PowerPoint will be required in this position.
- Presentation skills - the right candidate can conduct workshops with a varying number of attendees.
- High-energy individual who demonstrates confidence, accountability, and professionalism while demonstrating personal integrity, resilience, and respect for diverse populations, while exhibiting cultural competency.
- Strong communication skills both verbally and in writing to conduct presentations and meetings.
- Self-starter with a demonstrated ability to work…
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