Accounts Receivable Collections

Responsibilities of the Accounts Receivable Representative:

• The AR Representative is responsible for all customer contact and must be professional and timely. Follow up, keep track of commitments, and follow through on what is committed to customers. Collection duties and responsibilities: responsible for timely collecting of past due balances of business-to-business accounts; inform customers of past due balances by telephone calls, emails, and mailings; process inquiries from customers on outstanding invoices;
  
  research discrepancies and reconcile customer accounts; resolve billing and short- or over payment discrepancies; provide copies of invoices to customers as requested; analyze risk exposure based on customer payment patterns, credit sources, and financial analysis; monitor credit limit compliance and take appropriate action when limits are exceeded; recommend credit limit changes; process credits and adjustments as approved by management; prepare weekly report of collections calls and present to manager.

• 5+ years of experience with a track record of taking increased responsibility.
• Advanced skills in Microsoft Excel and Word.
• Knowledge of accounts receivable, credit, collections and cash application attributed to 3+ years of related work experience.
• Strong problem‑solving skills (analytical).
• Willingness to roll up sleeves and dig into details.
• Ability to wear different hats and work collaboratively with co‑workers.
• Ability to manage a broad range of activities and juggle multiple tasks.
• Good follow-up skills.
• Good verbal and written communication skills.
• Well-developed interpersonal and organizational skills and go-getter attitude.
• Demonstrates a desire to learn and assume responsibility.
• Strong commitment to the job and the organization; flexibility to work extra hours when needed; punctual and dependable.
• 3+ years customer service experience required; B2B experience preferred.
• 3+ years collection experience preferred.

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.