Hcv Compliance Analyst

Quality Control Analyst

Responsible for conducting quality control analysis for all HAS housing program processes and procedures. This position reviews housing program operations against HAS, HUD, investors, and local, state, and federal regulations. The incumbent evaluates assigned work products to ensure consistent, efficient, and compliant internal operations. This position conducts technical and operational research and assists in developing quality control procedures and formulating policies that mitigate future deficiencies.

Responsibilities include, but are not limited to, the following:

• Research Housing Choice Voucher Program regulations by reviewing federal regulations, and PIH operating system.
• Notices, regulatory bulletins, and other relevant guidance to ensure program compliance.
• Identifies and analyzes key housing program activities to detect errors, inconsistencies, and opportunities for improvement, reports findings to management.
• Assists in the implementation of procedures to strengthen the quality control function, including the dissemination of regulatory updates, the development of new policies, and follow-up measures to ensure compliance and accountability.
• Prepares comprehensive reports summarizing quality control activities, findings, and outcomes for departmental planning and review.
• Monitors the status of identified issues, ensuring timely resolution and escalating unresolved matters to appropriate personnel in accordance with defined time frames.
• Interviews participants for Section 8 housing assistance, explains housing program obligations, verifies information on the reexamination and/or re-certification, and determines continued eligibility of participants.
• Issues proposed termination notices for program violations and maintains an up-to-date termination tracking report.
• Schedules and facilitates informal hearings with residents, ensuring adherence to HAS procedures and all applicable regulations.
• Reviews resident data from Dual Subsidy and New Hire reports to ensure accuracy and compliance with HUD requirements.
• Conducts quality control audits of housing program files to verify the accuracy of rent calculations and the presence of required documentation.
• Attends all required training, staff development sessions, and departmental meetings to maintain and enhance knowledge, skills, and job performance.
• Reviews tax credit files for completeness and accuracy; collaborates with relevant staff to resolve discrepancies and escalates issues when necessary.
• Ensures that all client files meet HUD federal regulations and internal standards as outlined in the HCV Administrative Plan and Standard Operating Procedures.
• Interacts with both residents and landlords.
• Performs other related duties as assigned.

Qualifications and Knowledge:

• Must have High School diploma or GED and two years of college course work from an accredited college or university is required. Bachelor's degree in Business Administration, Public Administration, Accounting, Sociology, Psychology or a related field is preferred.
• Three years of experience in public housing, HCV program, case management, apartment management, or an equivalent combination of college course work and higher education (one year of relevant experience is equivalent to one year of relevant higher education and vice versa).
• Housing Choice Voucher Specialist Certification required within first year of employment (training and testing will be at the Housing Authority of Savannah's expense). Must have passing score on all subtests, regardless of overall scoring.
• Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low- income housing and Housing Authority of Savannah's policies.
• Knowledge of general office practices and procedures, business English and basic mathematics.
• Ability to establish and maintain effective working relationships with landlords, owners, subordinates, supervisors, residents, Authority employees, and the general public.
• Excellent communication and interpersonal skills. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords and the public.
• Ability to complete complex and detailed tasks in a timely manner.
• Ability to plan and prioritize work.
• Bondability.
• Valid driver's license.
• Eligibility to be covered under the Authority's fleet auto insurance.

Supervision Received and Given:

Reports to the Director of Assisted Housing. This employee is responsible for both the compliance of the HCV program and the end products of the department. Employee receives both written and oral instructions. The incumbent of this job must be able to work independently, performing complex work in an accurate and timely manner without close supervision. The position entails balancing competing priorities.

Employee has no supervisory responsibilities.

Guidelines:

Most work is performed according to existing procedures or written…