Certified Medical Assistant

General Summary

A non-exempt position responsible for assisting with patient care. Employees are hired with an expectation to help carry out basic patient care in the Medical office clinical environment. Employees are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to treating patients and co-workers with respect, aligning behavior with customer service principles, maintaining patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to policies and procedures of the organization.

The Certified/Registered Medical Assistant works under the direct supervision of our providers, Clinical Supervisor, and Practice Administrator, and in cooperation with other office staff in assisting with safe and effective patient care in compliance with established standard base appropriate to scope of practice outlined by state Nurse Practice Act and policies and procedures. Follows all HIPAA, OSHA, State, Local, and Federal guidelines as required by law.

Ability to work independently with minimal supervision and utilizes time management practices. Promotes teamwork within the work environment. Responsible for routine functions including maintenance of patient flow, exam room preparation and turnover, medication reconciliation, allergies, vital signs, medical history, documentation of patient encounter, patient education, appointment scheduling, assisting providers as needed. Prepares patients’ charts for the day by pulling needed information from all sources.

Ability to utilize computer system:
Documents patient information with accuracy and in a timely manner. Prioritizes calls via triage principles—urgent vs. non-urgent and processes them accordingly.

Responds in a timely manner to nurse calls, provider requests, labs/US/CT/path orders or results, prescription requests, and faxes. Responsible for re-stocking equipment/supplies and checking expiration dates to include medications.

Successful completion of a state-approved Certified/Registered training program.

Minimum of one year medical office clinical experience. Candidates who have performed an externship in a private practice may be considered.

• Certified/Registered Medical Assistant state of Georgia.
• Position requires individual to be dressed in uniform 100% of the time.
• Employee must be current with all vaccinations.
• Varied activities including standing, sitting, walking, bending, and lifting up to 50 pounds.
• Occasional stress related to patient load.

• Assist with safe and effective patient care in compliance with established standard base appropriate to scope of practice outlined by state Nurse Practice Act.
• Act as well as policies and procedures.
• Follows all HIPAA, OSHA, state, local, and federal guidelines as required by law.
• Ability to work independently with minimal supervision and utilizes time management practices.
• Promotes teamwork within the work environment.
• Responsible for routine functions including maintenance of patient flow, exam room preparation and turnover, medication reconciliation allergies, vital signs, medical history, computerized documentation of patient encounter, patient education, appointment scheduling, assisting the physician and/or mid-level provider as needed.
• Prepares patients charts for the day by pulling needed information from all sources.
• Ability to utilize computer system:
  Documents patient information with accuracy and in a timely manner.
• Prioritizes calls via triage principles urgent vs. non-urgent and processes them accordingly.
• Responds in a timely manner to nurse calls, physician/mid-level request, labs/us/ct/path orders or results, prescription request, and faxes.
• Responsible for re-stocking equipment/supplies and checking expiration dates.
• Assist patients and providers with various types of paperwork:
  To include but not limited to FMLA, Disability, work excuses…
• All other duties as assigned by clinical supervisor, practice administrator, and/or.