Oncology Medical Office Assistant

The Oncology Medical Office Assistant (OMOA) is an expanded role covering responsibilities within the provider clinic setting. Responsible for assisting in day to day operations in Medical Oncology provider office including providing back up support for front desk operations and scheduling. The individual will perform clinical triage tasks appropriate to certifications. The OMOA assists with patient and physician scheduling and document management per guidelines.

• Under the supervision of the Clinical Practice Manager (CPM), the OMOA obtains relevant clinical information through triaging oncology patients using medical equipment to obtain blood pressures, weight, temperatures, and lab values.
• Following the directions/orders of medical oncologists and medical oncology APPs, the OMOA will schedule patients for diagnostics, therapeutic interventions and follow up to assure resulting of scheduled procedures is given to providers.
• CPM may assign OMOA to assist medical oncologists with in office procedures such as bone marrow biopsies and other related procedures, appropriate assistance with medical records documentation and other duties as appropriate to skill set and certifications.
• Provide administrative support to include but not limited to preparation of correspondence and completion of document requests per protocol, scanning of documents per protocol and timelines set within the department. Work with the resource coordinator and front desk team to maintain provider schedule and provide back up scheduling for infusion services.
• Manage provider based authorizations by coordinating with the insurance representative and acquiring the pre‑authorization according to protocol. Maintain accurate electronic documentation in support of the authorization services processes.
• Register patient in the EMR, practice management system and hospital system when necessary.

No formal education requirements are specified.

• 1‑2 Years General Medical Office - Required

• MA, CMT, CNA (with oncology experience) are considered appropriate. In lieu of appropriate certification, two years of clinical experience in a medical office setting is acceptable. Majority of oncology related skill sets are on the job training.
• Basic Life Support (BLS) - Required