Healthcare Co-ordinator, Community Health

National Healthcare Group Polyclinics – Newton

Patient Engagement

• Engage patients referred from the care team either in polyclinic or via telephone call on attending community activities.
• Provide patients with a list of community activities, identify activities of interest and assist in sign‑up.
• Promote and encourage patients on the benefits of attending community activities.
• Contact patient to follow‑up on their attendance at the community activity.
• Assist patient with way‑finding and general enquiries.
• Provide patients with a questionnaire and assist with completion, if required.

Community Partners Engagement

• Consolidate community activities and its schedule from community partners in the vicinity of the polyclinic.
• Collate patient sign‑up sheet to community partners for tracking.
• Obtain patient’s attendance from community partners.

Administrative

• Maintain a list of patients engaged and referred to community activities.
• Update patient’s care team on the community activity that patient is referred to.

Any other duties assigned by the supervisor, where appropriate.