F&B Junior Captain

JOB SCOPE

As a F&B Junior Captain, you are responsible for managing a team of Food & Beverage Service Providers to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.

• Responsible for the cleanliness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.

• Conduct daily briefing before every shift for all Food & Beverage Service Providers.

• Conduct on the job training for all Food & Beverage Service Providers on table setting etc.

• Assist in the setting up of function rooms for any events of the day.

• Handle all guests’ complaints and record in daily report.

• Perform any duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.

• Possess at least three (3) years of experience in related field.

• Able to work independently as well as a team member.

• Possess good interpersonal and communication skills.

• Willing to take on a three (3) rotating shifts jobs.

• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

• Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

OTHER INFORMATION

• Yearly increment

• Annual Wage Supplement

• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc

• Outpatient medical benefits

• Dental benefits