Career Navigator

Full Time Regular PROFESSIONALS Savannah, GA, US

Salary Range: $24.00 To $26.00 Hourly

The Career Advancement Navigator provides intensive career coaching, case management, and workforce development services for individuals enrolled in structured advancement programs. This role serves participants who have completed foundational navigation services and are ready to pursue career growth through credential attainment, education and training, leadership readiness, career mobility, and economic advancement.

The Career Advancement Navigator maintains a smaller, more intensive caseload and serves as the primary point of contact for participants enrolled in programs such as the Career Credentialing Program, Associate Success Tier 2 and Tier 3 services, and other workforce development initiatives designed to help individuals move from a job, to a better job, to a career. This role supports career advancement both within Goodwill and with external employers when it aligns with the participant s long-term goals.

• Manage a caseload of participants enrolled in intensive workforce development and advancement programs.
• Develop and monitor individualized Career Advancement Plans aligned with participant goals.
• Provide ongoing coaching, accountability, and support to promote successful completion of career, education, and training objectives.
• Conduct regular progress reviews and maintain contact with assigned participants.
• Identify and address barriers impacting advancement, retention, and program completion.
• Facilitate career exploration, career pathway planning, and advancement coaching.
• Support participants pursuing industry-recognised credentials, certifications, training programs, apprenticeships, and educational opportunities.
• Connect participants to resources that support wage growth, skill development, and long-term career success.
• Maintain relationships with employers, educational partners, workforce agencies, and community organizations.
• Partner with Business & Community Engagement staff to connect participants to employment and advancement opportunities.

• Provide Tier 2 Career Development and Tier 3 Advancement services for internal associates.
• Support associates pursuing advancement into Lead and Assistant Store Manager positions.
• Develop individualized advancement plans that prepare associates for increased responsibility and career growth.
• Assist associates in exploring both internal and external employment opportunities that align with their long-term career goals.
• Support associates in progressing from a job, to a better job, to a career, recognizing that career advancement may occur within or outside of Goodwill.

• Prepare associates for advancement into first-line leadership roles, including Lead and Assistant Store Manager positions.
• Coordinate developmental opportunities that build leadership readiness and workplace competencies.
• Partner with operational leaders to identify and support promotion-ready candidates.
• Partner with Learning & Development and Operations leadership to establish development goals, monitor progress, and support participants through leadership readiness activities and advancement milestones.
• Track participant progress toward leadership readiness benchmarks and document advancement outcomes.
• Transition participants to the Leadership Development Partner upon promotion into a Lead or Assistant Store Manager role or participation in a formal leadership development pathway.

• Maintain accurate and timely case notes, participant records, service documentation, and advancement plans.
• Track participant outcomes and…