Site Reliability Engineer

Site Reliability Engineer – SS&C Technologies

Join SS&C Technologies, a global investment and financial services software provider, as a Site Reliability Engineer. We enable our worldwide teams to innovate with confidence by building resilient, cloud-native infrastructure and modernizing applications.

Location: Remote (FL, TX, GA, NC, AZ, TN)

The SRE is responsible for leading technology teams to deliver scalable, resilient, and secure infrastructure platforms. You will work closely with product, engineering, and operations teams to embed reliability, automation, and compliance across our product portfolios.

• Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.
• Work with business units and technical teams to improve application availability, observability, and reliability as our business applications are migrated to the Private Cloud.
• Enhance platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols.
• Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.
• Eliminate toil using intelligent automation and agentic workflows.
• Conduct blameless retrospectives and share learnings across the organization.
• Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence.
• Integrate Dev Sec Ops , zero-trust principles, and policy-as-code into every pipeline.
• Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve our technology standardization.
• Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

• 5+ years of professional experience in an SRE role, with 3+ years in financial services or other regulated industries preferred.
• Minimum Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven expertise in architecting, designing and operating private cloud environments (e.g., VMware, Open Stack, Open Shift Virtualization) and Kubernetes clusters from a micro to a global scale.
• Hands‑on experience with building, deploying, and operating infrastructure-as-code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk).
• Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring and reporting on SLAs and SLOs, and sorting through the noise to establish actionable insights.
• Familiarity with financial‑services regulatory frameworks and their impact on infrastructure design and operations.
• Experience with financial‑grade network segmentation, micro‑segmentation, and zero‑trust architecture.
• Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus.
• Knowledge of ISO 27001, NIST 800‑53, and other security frameworks is a plus.

• Outstanding organization, project management skills, and attention to detail with a proven track record of effective decision‑making and problem‑solving.
• Tenacious problem solver and continuous learner who can make routine decisions, solve complex problems, and readily adapt to new technologies in a fast‑paced, complex, and demanding environment.
• Powerful verbal and written communicator, able to articulate concepts and ideas, break through barriers, engage and encourage people, and work effectively with others under pressure.
• Quickly establish credibility with multiple technical stakeholders, including executives, clients, product, engineering, systems, and cybersecurity teams.
• Treat confidential information in a discreet and appropriate manner.
• Uphold and adhere to our compliance and regulatory requirements.
• Demonstrate a commitment to highly professional and ethical standards in a diverse workplace.
• Flexibility to work non‑traditional hours as needed, including nights, weekends, and local holidays.
• Occasional work travel as needed (