Technical Consultant

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FINEOS
is a global market leader in core insurance technology for Disability, Life, Accident and Health. We help our customers care for the people they serve through the delivery of superior insurance technology. Our Mission is to be the 'global market leader of group and individual insurance technology on a single software platform'. FINEOS people are customer‑centric, team players and high achievers.

Our environment is built on trust and collaboration, where we challenge positively, innovate and collaborate to deliver great results.

The Technical Consultant will be expected to participate in the product implementation, analyses custom components all the way through to handover. This role requires an aptitude for considering the bigger picture, the knowledge to consider all options, and the innovation to select the best solution. In addition, have the determination to take the solution to completion, while maintaining a focus on delivering quality and value to the customer.

The Technical Consultant must be able to work within the wider implementation team and the customer. This role needs to have the ability to reduce customization and promote improvements into product and to the overall FINEOS delivery process.

• Participate in requirements elicitation, analyses and design, driving solution implementation and carry through to the handover of major custom components to the FINEOS Support team. Provide input to the selection of the appropriate technologies and solution patterns (integrations, microservices/webhooks, pipelines, security, cloud, etc.) for the solution.
• Produce quality technical documentation to support the design and development process.
• Manage the development of individual solution components within a project.
• Contribute in the creation and review of estimates around technical aspects of the solution.
• Ensure all aspects of good design and construction are delivered, including:
  • Performance, scalability, and security.
  • Modularity, interoperability, and up gradability.
• Collaborate with peers within the client organisation to ensure a successful delivery.
• Work closely with Solution Architects and Business Consultants for direction and compliance.
• Identify and capture areas for improvement/innovation for subsequent technical consultancy service transformation.
• Responsible for the deployment of FINEOS solutions in‑house and onsite.
• Troubleshoot FINEOS solutions onsite.
• Develop an understanding and knowledge of insurance and our customers.
• Constant learning of new features of out‑of‑box FINEOS product, reduce customization and promote improvements into product.

• Bachelor’s or Master’s degree in Computer Science, Management Information Systems.
• 5+ years working in a comparable consultancy position.
• Engineering, Mathematics/Statistics/Sciences (or related) disciplines.
• Willingness to take ownership of significant elements of an overall solution.
• Experience of working remotely in a vendor environment on client sites.
• Experience working within the LA&H insurance sector a distinct advantage.

• An ability to be well organized, flexible, proactive and detail oriented.
• Capability to lead both internal and client teams.
• Full project life cycle exposure.
• Strong analysis, design & solutioning skills.
• Excellent planning and tracking skills within dynamic Agile/Scrum environment.
• Ability of understanding and manipulating the data model at a database level.
• Excellent documentation and presentation skills.
• Positive and supportive team player.
• Ability to mentor for Junior Technical Consultants.
• Strong communication skills and proven ability to deliver without direct supervision.
• Strong negotiation and scope management skills.
• Capable of working under pressure.
• Strong problem‑solving skills of complex technical.

• Advanced knowledge of specific technologies:
  • Java, including JEE technologies such as JSP, node
    
    JS, REACT.
  • Application servers: JBOSS, Websphere, Tomcat.
  • Databases:
    Oracle, SQL Server.
  • Cloud: AWS, AWS Code Build, Code Pipeline, API Gateway.
  • Development Tools:
    Gradl…