BT Salesforce Support Admin

Company: Gulfstream Aerospace Corporation

BT Salesforce Support Adminin GAC Savannah

The Salesforce Support Administrator will be responsible for the design, configuration, development, testing, documentation and deployment of CRM solutions on the  platform.

• Communicate with Project Managers and internal stakeholders to determine business needs, design solid strategies and ensure effective cooperation throughout all phases of development, testing, and deployment.
• Create, maintain, and enhance workflows, functions, and configurations within the Salesforce environment.
• Maintain security at all levels through company rules.
• Ensuring optimal performance of Salesforce systems and integrated products.
• Upgrading and configuring Salesforce systems for optimized integration.

• A BS in Computer Science related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Salesforce certification(s) and Trailhead experience.
• 0 - 2 years of relevant hands‑on Salesforce configuration experience.
• Experience with Salesforce configuration options, data model/ architecture, and security model.
• Experience working in Sales Cloud (contacts, accounts, reports, workflows and dashboard).
• Exposure / experience with Conga CLM and Conga Composer implementation.
• Salesforce Marketing cloud campaign management and /or journey design and implementation.
• Service Cloud case management and configuration experience.

Bachelor's Degree in Information Technology, Computer Science, Engineering or relevant curriculum required.or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 1 year experience in IT applications to include design, development, test, and maintenance experience in mainframe or server based technologies. Master's Degree or PhDmay be used to offset one year of experience.
Position Purpose
:
Responsible for developing code in support of new application functionality or defect remediation according to design specifications.

Principle Duties and Responsibilities:

Essential Functions:

• Codes and documents software programs in accordance with design specifications.
• Creates unit and integration test plans.
• Performs unit and integration testing.
• Participates in peer code reviews.
  
  Supports application deployment.

Additional Functions:

• Proactively identifies opportunities to improve existing methodologies, processes or other areas of application delivery performance.
• Proactively communicates issues and status as required.

Perform other duties as assigned.

Other Requirements:

• Experience with software development methodologies, the software development lifecycle (SDLC), and best practices required.
• Experience working in teams.
• Proficiency with an Integrated Development Environment (IDE) desired.
  
  Proficiency with MS Office.
• Exercises problem solving and creativity when developing code, to create efficient, reusable software, which results in minimal maintenance.
• Basic communications (oral and written and interpersonal) skills. Proven ability to develop effective relationships with peers and first level management.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer. This job requires one to be able to read, write, speak, and understand the English language.

Requisition Number: 231219

Category:
Information Systems

Percentage of Travel:
Up to 25%

Shift: First

Employment Type:

Full-time

Posting End Date: 02/27/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft.

Nearest Major Market:
Savannah

Job Segment:
Testing, Cloud, Computer Science, Data Modeler, Mainframe, Technology, Data