BT Salesforce Admin

BT Salesforce Adminin GAC Savannah Unique Skills

As a Salesforce Administrator at Gulfstream, you will work with a blended team of IT professionals and business champions to ensure our organization utilizes tools and capabilities offered by Salesforce effectively and efficiently. In this role, your duties will include configuring and optimizing Salesforce systems, maintaining records, and collaborating with stakeholders to meet organization requirements. To ensure success as a Salesforce Administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment.

• Ensuring optimal performance and best practices for Salesforce systems and applications
• Play an active role in the Salesforce design schema changes in support of significant business evolution to support projects and continuous improvement initiative
• Elicit and document requirements for new functionality requests from a cross-functional team of Salesforce users
• Participate in the design, documentation, and implementation of specific initiatives to improve data hygiene and security in adherence to Gulfstream policy standards and auditing processes.
• Improve issue resolution by active assessment and triaging of issues as part of an operational support team.
• Evaluate and resolve issues for business users managing customer expectations and providing a superior level of customer service
• Participate in documenting best practices in release management, Salesforce data management, and ongoing improvements to the Gulfstream Salesforce environment.
• Participate in ongoing Salesforce schema updates and changes.
• Salesforce release management including Sandbox management, change set tracking, and conflict resolution
• Research add-on application packages and support ROI analysis for recommendation of applicable programs
• Support the integration with 3rd party applications
• Managing Salesforce roles, profiles, sharing rules and groups
• Develop automation with Flow
• Development of workflow automation with Flow