Field IT Technician

The position of IT Field Operations Technician will support the launch and day to day operation of the Micro Market business from a technical standpoint. This position will also support the sites that are live and in production. Reports statistics to IT management and Corporate office.

• Receive and record equipment information.
• Work closely with clients and vendors.
• Negotiate network connections for all new accounts.
• Ensure all network connections are good in existing accounts.
• Maintain cameras and DVR systems in all markets.
• Complete service calls for all market locations.
• Maintain parts inventory.
• Manage warranty credit of parts and returns.
• Collect video files for loss prevention.
• Support handheld devices used for inventory management.
• Perform surveys with management of new accounts for layout.
• Provide support to Corporate IT infrastructure team (occasional travel).
• Monitor connectivity of active sites.

• Networking knowledge.
• Ability to troubleshoot network issues.
• PC hardware troubleshooting skills.

• Certification in one or more of the following preferred: MCP, A+, or Network+.
• Proven ability to be self-managed, self-motivated ("thinking outside the box" and retain "lessons learned").
• Knowledge of vending business helpful.
• Excellent organizational skills.
• Strong knowledge of MS Office (Excel, Word, PowerPoint, etc.).
• Knowledge of cabling (Cat5/6, BNC, etc.).
• Must be able to lift 35 lbs+ on a repetitive basis and to reach, bend, stoop frequently.
• Must consent to an initial drug screen.
• Must consent to a background check.
• Full‑time employee benefits package includes:
  Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long‑Term Disability, 401(k), paid vacations and holidays.
• Contribute to feeding 500,000 meals for hungry kids each year via the 501(c)(3) charity, Feeding the Future, Inc.

• Status:
  Full‑Time.
• Pay Rate:
  Based on experience and technical knowledge.
• Work Hours:
  
  8:00 am – 5:00 pm; overtime will be required.
• Work Days:
  Monday, Tuesday, Wednesday, Thursday, and Friday; weekend work may be required.

Join one of the nation’s largest on‑site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full‑line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/Disabled/Veteran