Enterprise Applications Analyst

Enterprise Applications Analyst

Our client is seeking an experienced Enterprise Applications Analyst to support the administration, monitoring, integration, and continuous improvement of enterprise systems across a complex organizational environment. This is a temp-to-permanent opportunity supporting critical business applications, with the potential for the selected contractor to compete for a permanent leadership-level enterprise applications position.

This role is a hands‑on technical position focused on enterprise application support, system integrations, data flows, automation, troubleshooting, and operational continuity. The ideal candidate will be a self‑driven technology professional who can independently manage priorities, troubleshoot complex application issues, and partner with business departments to deliver reliable solutions.

The position will play a key role in supporting student‑facing and administrative systems, especially during high‑volume operational periods requiring strong system reliability, data accuracy, and responsive support.

• Fully onsite at the client’s campus location
• Monday – Friday, 8:00 AM – 5:00 PM
• Temp-to-perm opportunity
• Target start date:
  July 2026
• Pay Rate: $38.94/hr

• Provide technical support, monitoring, troubleshooting, and maintenance for enterprise applications and services.
• Support daily operations of Ellucian Banner and related enterprise systems.
• Monitor application performance, system processes, and scheduled data exchanges.
• Investigate incidents, identify root causes, and coordinate timely resolution.
• Maintain operational documentation, support procedures, and system knowledge resources.

• Serve as a technical resource supporting Ellucian Banner Student Information System (SIS).
• Monitor and troubleshoot data movement between Banner and connected applications.
• Support database‑related troubleshooting involving tables, data validation, and system interfaces.
• Maintain and monitor integrations between:
  • Banner and admissions systems
  • Banner and housing management systems
  • Other enterprise applications and vendor platforms
• Assist with integration testing, validation, and troubleshooting.

• Develop, maintain, and monitor automation scripts using Power Shell.
• Support Microsoft 365 administration, account access, and endpoint‑related processes.
• Assist with workflow automation and process improvements.
• Troubleshoot Microsoft account, access, and authentication issues for users.

• Support application upgrades, enhancements, implementations, and process improvement initiatives.
• Manage multiple technical priorities and integration activities simultaneously.
• Create project documentation including timelines, testing plans, issue tracking, and implementation notes.
• Identify opportunities to improve efficiency, reduce manual processes, and enhance service delivery.

• Collaborate with departments including academic operations, enrollment, finance, human resources, and other business stakeholders.
• Communicate technical issues and solutions clearly to both technical and non‑technical audiences.
• Provide excellent customer service and support for application‑related issues.
• Build strong working relationships with business teams and technology partners.

• Provide occasional support and troubleshooting for Oracle‑based People Soft systems supporting financial and human resource operations.
• Assist with system dependencies, reporting needs, and operational support.

• Master’s degree in Information Technology, Information Systems, Computer Science, Business Systems, or related field with 2+ years of relevant experience.
• Bachelor’s degree in a related field with 4+ years of relevant experience.
• High school diploma/equivalent with 8+ years of directly related enterprise application experience.

• Experience supporting higher education enterprise systems or similarly complex environments.
• Experien…