IT Enterprise Solutions Manager - Innovation & Technology Services

Lead Digital Transformation. Empower Collaboration. Drive Innovation.

The City of Savannah's Innovation & Technology Services (ITS) Department is seeking an experienced, visionary, and collaborative IT Enterprise Solutions Manager to lead the City’s Enterprise Solutions team and drive the continued evolution of our Microsoft 365 digital workplace.

This leadership role offers the opportunity to shape how City employees collaborate, communicate, and deliver services by overseeing the strategy, governance, administration, and continuous improvement of the City’s Microsoft 365 environment.

As a member of the ITS Leadership Team, the new IT Enterprise Solutions Manager will serve as a trusted advisor to City leadership, providing strategic guidance on technology investments that improve operational efficiency, enhance collaboration, and support the City’s long-term strategic goals.

The successful candidate will combine technical expertise with exceptional leadership skills to inspire a high-performing team while delivering innovative, secure, and scalable enterprise solutions that serve employees across the organization.

This position plays a critical role in advancing digital transformation initiatives by promoting modern collaboration tools, low-code solutions, automation, and enterprise content management while ensuring technology solutions remain secure, scalable, and aligned with organizational priorities.

This is an opportunity to lead the City’s digital workplace transformation and influence how technology supports every department and employee.

• Lead enterprise-wide Microsoft 365 strategy and governance.
• Guide the adoption of innovative collaboration and automation technologies.
• Mentor and develop a talented multidisciplinary technology team.
• Partner with City leadership to modernize business processes and improve service delivery.
• Help shape the future of digital government through secure, scalable, and user-centered technology solutions.
• Administer and govern the City’s Microsoft 365 environment, including SharePoint Online, Microsoft Teams, Power Platform, and related tools.
• Design, build, and maintain SharePoint sites and collaborative work spaces in alignment with ITS Security policies and City standards.
• Develop and enforce M365 governance policies, including access controls, naming conventions, and content lifecycle management.
• Provide technical direction and oversight to team members, including project managers, trainers, and GIS personnel.
• Manage relationships across departments to assess digital needs and deliver enterprise solutions that improve workflows and deliver efficiency.
• Supervise, direct, and evaluate assigned staff; process employee concerns and problems, direct work, counsel, discipline, and complete employee performance appraisals.
• Coordinate with the ITS PMO on project intake, prioritization, and delivery of Enterprise Solutions initiatives.
• Coordinate with a training staff that will drive adoption and utilization by city staff on M365 tools and platforms.
• Evaluate emerging Microsoft technologies and make recommendations for adoption.
• Lead and mentor staff in the function of software support and low-code development.
• Perform other related duties as assigned.

Bachelor’s degree in Computer Science, Information Systems or Business Administration plus four years of increasingly responsible experience in Information Technology, including two years of supervisory experience; or any equivalent combination of education, training, and experience.

• Demonstrated experience administering Microsoft 365 tenants, with deep expertise in SharePoint Online and Microsoft Teams.
• Demonstrated experience with Microsoft Power Platform, including Power Apps and Power Automate.
• Experience with M365 licensing management and cost optimization strategies.
• Experience managing or leading a technical team.
• Demonstrated commitment to delivering an excellent customer experience.
• Background investigation, including supervised drug screen, post‑offer/pre‑employment medical screen, and verification of education, certifications, and licenses required prior to employment.
• D…