MES Technician II; 2nd Shift

20225 - MES Technician II

Savannah, GA (100% onsite)

2nd Shift 2:30pm to 11:30pm

We seek a skilled and enthusiastic individual to join our dynamic IT team as a "MES Technician II." In this role, you will assume a crucial responsibility by overseeing and evaluating MES Systems and equipment throughout our Automotive Manufacturing plant in HMGMA Savannah, GA. Your primary focus will involve delivering Level 1 and 2 support to ensure uninterrupted production operations at HMGMA Savannah, Georgia.

This is an opportunity to contribute significantly to our ongoing success and maintain the seamless functioning of our production processes.

• Monitor and respond to problems with computer systems, including covering phone and radio calls from production and maintenance.
• Complete periodic checklists regarding MES & HMGMA computer systems.
• Promptly respond to and resolve issues and requests as they arise.
• Work with other Analysts and other MES team members to resolve issues.
• Escalate issues as per MES escalation standards.
• Work in both a control room and on the plant floor.
• Work overtime as needed to support production and projects.
• Reconfigure and replace computers, scanners, and printers as they fail.
• Attend some holidays and the summer shutdown period to perform preventative maintenance of computers and MES equipment throughout the plant.
• Assist customers with installations and modifications regarding MES systems, including computer installation, scanner installation, and computer repair.

• Ability to support 24 X 7.
• Ability to work overtime.
• Certifications Preferred: A+, Microsoft Certifications (MCPD, MCITP, MCTS).
• Proficiency with Microsoft Office.
• Excellent analytical and problem‑solving skills.
• Proficient in MS Word, Excel & PowerPoint.
• Knowledge of Windows OS & Server Operations.
• Ability to read and follow complex work instructions.
• Must possess critical listening skills to discern end‑user concerns/issues.
• Ability to communicate well in both written and verbal form.
• Ability to think logically, analyze issues, and implement countermeasures.
• Ability to plan, organize, and coordinate work assignments.
• Some technical experience troubleshooting computers or electronic equipment is a plus.
• Experience in a manufacturing environment is a plus.
• Intermediate computer knowledge.
• Intermediate knowledge of Windows server operations.
• Troubleshoot and fix hardware such as Computers, Printers, and Scanners (Auto1-D, 2-D, and both handheld & wireless).
• Assist in installing computers, printers, and scanners.
• Intermediate install & troubleshooting knowledge within network configuration for computers, printers, and scanners.
• Intermediate GMES Application monitoring.
• Monitor & troubleshoot GMES application – Level‑I support.
• Intermediate proficiency with Microsoft Office.

• Passion for Technology: enthusiasm about emerging technologies and their potential to transform the automotive industry.
• Agility: work in an agile environment, adapting quickly to changes and continuously improving processes.
• Teamwork: belief in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: prioritizing personal and professional growth, offering opportunities for learning and development.
• Inclusivity: maintaining an inclusive culture where diverse perspectives are valued and everyone feels welcome.

$23 per hour to $28 per hour

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.