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Campus IT Service Desk Analyst - Tier 1
Job in
Savannah, Chatham County, Georgia, 31441, USA
Listed on 2026-07-25
Listing for:
Technical University of Denmark
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Georgia Southern University’s IT Service Desk is hiring an IT Service Desk Support Analyst to provide frontline Tier 1 technical support to faculty, staff, students, alumni, and partners. You will resolve incidents, handle service requests, and uphold SLAs with a focus on customer satisfaction.
Key duties include troubleshooting across Windows, macOS, iOS, Android, and common productivity apps; assisting with endpoint management; and supporting account-related requests while mentoring student
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