Salesforce Administrator

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Company: Gulfstream Aerospace Corporation

Salesforce Administrator in GAC Savannah

As a Salesforce Administrator at Gulfstream, you will work with a blended team of IT professionals and business champions to ensure our organization utilizes tools and capabilities offered by Salesforce effectively and efficiently. In this role, your duties will include configuring and optimizing Salesforce systems,maintaining records, and collaborating with stakeholders to meet organization requirements. To ensure success as a Salesforce Administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment.

• Ensuring optimal performance and best practices for Salesforce systems and applications
• Play an active role in the Salesforce design schema changes in support of significant business evolution to support projects and continuous improvement initiative
• Elicit and document requirements for new functionality requests from a cross-functional team of Salesforce users
• Participate in the design, documentation, and implementation of specific initiatives to improve data hygiene and security in adherence to Gulfstream policy standards and auditing processes.
• Improve issue resolution by active assessment and triaging of issues as part of an operational support team.
• Evaluate and resolve issues for business users managing customer expectations and providing a superior level of customer service
• Participate in documenting best practices in release management, Salesforce data management, and ongoing improvements to the Gulfstream Salesforce environment.
• Participate in ongoing Salesforce schema updates and changes.
• Salesforce release management including Sandbox management, change set tracking, and conflict resolution
• Research add-on application packages and support ROI analysis for recommendation of applicable programs
• Support the integration with 3rd party applications
• Managing Salesforce roles, profiles, sharing rules and groups
• Develop automation with Flow
• Development of workflow automation with Flow
• Preparing reports for the operation team, and other departments
• Must be a highly motivated self-starter, able to maintain poise under pressure
• Must be available for on-call rotation after normal business hours and on weekends to monitor and triage issues submitted after hours.
• Perform peer reviews, debugging and troubleshooting for issue management and resolution.

Salesforce & related skills

• 2-3 years Salesforce experience
• Salesforce admin certification preferred or equivalent experience.
• Experience working in an Agile environment using SCRUM methodology
• Experience working on Lightning page layouts
• Experience with Salesforce field types
• Experience with Salesforce permissions
• Excellent, highly professional written and oral communication skills required
• Strong analytical and problem-solving skills
• Understanding of Apex and Visualforce development a plus
• Ability to work effectively both independently and as part of a team
• Proficiency in creating Salesforce profiles, allocating roles, and managing access
• Knowledge of importing data and generating Salesforce reports

Bachelor's Degree in Information Technology, Computer Science, Engineering or relevant curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years experience as an IT professional with broad experience across multiple IT disciplines or 4 years specific system configuration, development and deployment experience.
Position Purpose
:

Designs, develops, tests and implements application software including client, server and middleware. This includes designing and building algorithms and data structures and application performance monitoring and tuning.

Principle Duties and Responsibilities:

Essential Functions:

• Creates software design at the component level based on the application architecture and the detailed business requirements.
• Develops algorithms and data structures .
• Develops strategies for the monitoring, preventive maintenance and disaster…