ITS Project Manager - Innovation & Technology Services

Purpose

Are you ready to walk through the door of opportunity?

Stop chasing your dream—your chance to embrace a new beginning is here!

If you’re seeking a rewarding career in a fast-paced environment that offers career growth, the opportunity to learn from industry leaders, and the chance to make a meaningful impact, the City of Savannah’s Innovation and Technology Services (ITS) Department invites you to apply for the position of Project Manager. We are looking for a highly qualified, customer-focused, collaborative, inclusive, and skilled professional to join our team!

Role

As our new ITS Project Manager, you will lead and oversee technology projects that align with our business goals. In this role, you will:

• Develop and manage project implementation plans, including scope, timelines, deliverables, and objectives.
• Facilitate analysis and design sessions to ensure business requirements are accurately captured and addressed.
• Create and execute implementation strategies focused on meeting current and future performance goals.
• Collaborate with project sponsors to define success criteria.
• Identify potential risks, manage changes in project scope, and develop contingency plans.
• Prepare and present budget proposals and recommend necessary adjustments.
• Manage the full project lifecycle, ensuring adherence to best practices in scope, quality, risk, and change control.

• Promotes the use and adoption of standard Project Management Methodology (PMM) and supports functional and ITstaff by providing guidance in the usage of PMM.
• Collaborates to develop, and appropriately execute a communication strategy, including stakeholder analysis, change management, communications, and adoption plans.
• Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas, and delivers overall progress reports to senior management and stakeholders.
• Negotiates with department managers, when necessary, regarding the support of required personnel within the organization to ensure project continuity through completion.
• Manages relationships across organization and divisions to develop a thorough understanding of core business functions and align projects with overall business objectives.
• Conducts quality assurance audits in support of project quality plan, including project post-mortem assessments and suggests improvements in process or procedure.
• Ensures timely and on-budget delivery and project implementation.
• Manage customer relationships to meet ITS expectations of customer satisfaction and quality.
• Facilitates various working sessions (e.g., meetings, process mappings, dress rehearsals)
• Perform other duties as assigned.

• Three years of project management experience.
• Bachelor’s degree in Business, Management, Project Management, Computer Science from an accredited college or university or any equivalent combination of education, training, and experience.
• Experience in leading teams in a project supervisory capacity
• Demonstrated highly developed oral and written communication skills, particularly in reporting, public presentation and consultation, and the ability to negotiate and communicate with relevant internal and external stakeholders.
• Good interpersonal skills with cross functional staff.
• Experience working with vendors to achieve acceptable and appropriate deliverables
• Demonstrated commitment to excellent customer service.
• Creative problem solving.
• Detail-oriented with strong organizational skills
• Experience in the use of the Microsoft 365 platform.

• Five years of project management experience.
• PMP or CAPM certification
• Experience with IT…