Claims Coordinator
Job in
Savannah, Chatham County, Georgia, 31441, USA
Listed on 2026-02-12
Listing for:
ServiceMaster of South Shore Inc
Full Time
position Listed on 2026-02-12
Job specializations:
-
Insurance
Job Description & How to Apply Below
Benefits:
- 401(k)
- Paid time off
- Vision insurance
- Dental insurance
- Training & development
Join our team and help guide homeowners through one of the most important processes after a disaster—restoring their peace of mind. We’re looking for a detail‑oriented, proactive Claims Coordinator to manage restoration claims from start to finish. If you thrive in a fast‑paced environment, enjoy helping people, and are highly organized—we want to meet you.
What You’ll Do- Manage claims from First Notice of Loss (FNOL) through job completion using our CRM
- Dispatch technicians based on availability and job urgency
- Track job progress to ensure we meet insurance carrier SLAs and internal deadlines
- Communicate clearly with homeowners, insurance adjusters, and mortgage companies
- Review and upload documents, job notes, and photos—follow up on anything missing
- Assist with or draft Xactimate estimates; ensure accuracy before submission
- Handle customer concerns quickly and elevate issues when necessary
- Keep daily job documentation organized and up to date
- Work closely with Project Managers, Estimators, and technicians to keep projects moving
- High school diploma or GED required; college preferred
- 1‑3 years of Xactimate (X1 or 28) experience preferred
- Strong customer service and communication skills
- Excellent organization, time management, and attention to detail
- Comfortable with Microsoft Office and CRM tools
- Calm and professional under pressure
- IICRC certifications (WRT, ASD, OCT, etc.) a plus
- Make a meaningful impact during people’s toughest times
- Supportive team atmosphere with room for growth
- Competitive pay, training, and benefits
- Fast‑paced, never‑boring environment
- Opportunity to learn restoration and claims management from the inside out
- Sitting and computer use for extended periods
- Occasional lifting (up to 20 lbs)
- Frequent typing, phone use, and task switching
Apply today and become the reliable link between our field crews, our clients, and our insurance partners!
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