DCS Technician

Position Summary

Smith seeks technicians to support inbound and outbound operations processes.

• Handle inbound processes: product receiving, inspection, sorting, teardown, part cataloging, testing, troubleshooting, repairing, and upgrading IT units and commodities.
• Handle outbound processes: pulling inventory, sorting, entry into the WCX system, labeling, QC, invoicing, and packaging of IT units and commodities.
• Adhere to and assist with prioritization of inbound purchase orders, ensuring timely completion.
• Assist in the movement of inventory and packaging per operational requirements and sales order shipment deadlines.
• Stage, organize, and process purchase order materials.
• Organize, inspect, test, troubleshoot, repair, and catalog electronic hardware including servers, workstations, network equipment, computers, and spare parts.
• Effectively erase data from inbound devices and reset them to original factory specifications.
• Provide updates on purchase order status and ensure expeditious completion of all materials.
• Meet project deadlines and create reports as needed, providing status updates to Operations management.
• Provide recommendations for process improvements, including technical enhancements to the test environment.
• Adhere to and maintain ESD requirements in all required work areas.
• Adhere to and maintain all quality, safety, environmental & recycling processes and policies.
• Assist Operations team and other departments as needed.

• 2+ years of experience assembling, testing, troubleshooting, and repairing IT hardware (specifically Dell, HP, and/or Cisco).
• Certifications:
  
  Certified Network Administration (CNA), Cisco Certified Network Administration (CCNA), A+ Certification, Microsoft Certified System Administration (MCSA), Microsoft Technical Administration (MTA), Server+ Certification, Network+ Certification.
• Demonstrated initiative and research of new technologies.
• Excellent verbal and written communication skills.
• Attention to detail (quality & accuracy).
• Self‑motivated; high performance/productivity.
• Strong teamwork experience and team player.
• Knowledge of Microsoft applications (Outlook, Word, Excel). Microsoft Access database experience a plus.
• Willingness to work overtime as business needs require.
• Ability to lift up to 35 lbs. repetitively.

Smith is an Equal Opportunity/Affirmative Action employer.