Customer Service Associate - Automotive Finishes

Job Description

As a Customer Service Associate, you will deliver products to customers from Sherwin-Williams branches using company vans or pickup trucks. You will ensure that deliveries are complete, packed correctly, and safely delivered to the correct customer. You will also be responsible for receiving and preparing orders, safely moving and loading, providing customer service, monitoring inventory, and operating color retrieval and paint mixing machine equipment as needed.

Location: Automotive Branch #9241, 42 Montgomery Road, Savannah, GA 31406

Position: Part-time

Schedule: Monday through Friday, 8:00 AM to 5:00 PM. Specific hours will be determined based on business needs and are subject to change.

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
• Load and unload products from deliveries
• Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts, etc.
• Assist customers in person and over the phone
• Process sales transactions in the POS accurately and consistently with policies and procedures
• Communicate and cooperate with supervisors and coworkers
• Keep a clean and safe working environment and optimize space utilization
• Follow quality service standards and comply with procedures, rules, and regulations
• Ensure that the stockroom is organized
• Operate color retrieval and paint mixing machine equipment as needed
• Comply with inventory control procedures and assist with physical inventory process
• Complete monthly and quarterly safety training

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted driver’s license
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of work experience using material handling equipment (for example forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum‑hoists, drum dollies, conveyor belts, etc.)
• Have at least one (1) year of work experience in customer service, retail, or sales

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware that Sherwin‑Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information such as national identification numbers, date of birth, or bank account numbers during the application process.