Auto Repair Shop Manager

Are you an experienced mechanic tired of turning wrenches every day? We’re looking for a skilled professional to run our auto repair shop, oversee daily operations, and assist with advanced diagnostics. This role is ideal for someone who knows the trade, enjoys problem-solving, and wants to step into a leadership position.

The Repair Shop Manager oversees daily operations of the repair shop, ensuring efficient workflow, high-quality repairs, excellent customer service, and profitability. This role is responsible for managing staff, coordinating repairs, maintaining inventory, and ensuring compliance with safety and quality standards.

• Oversee daily shop operations and repair workflows
• Schedule and prioritize repair jobs to meet deadlines
• Ensure repairs meet quality standards and manufacturer specifications
• Monitor productivity and minimize downtime

• Hire, train, supervise, and evaluate technicians and support staff
• Assign work based on skills and workload
• Enforce company policies, safety procedures, and performance standards
• Foster a positive, team-oriented work environment

• Handle customer inquiries, estimates, and complaints professionally
• Ensure clear communication regarding repair timelines and costs
• Maintain high customer satisfaction and repeat business

• Manage inventory of parts, tools, and supplies
• Order materials as needed while controlling costs
• Ensure proper maintenance and calibration of equipment

• Prepare estimates, invoices, and repair documentation
• Monitor expenses, labor costs, and shop profitability
• Meet sales and performance targets
• Generate reports on productivity, revenue, and customer feedback

• Ensure compliance with local regulations, warranties, and safety standards
• Maintain a clean, organized, and safe work environment

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 3–5 years of experience in a repair or service environment
• Prior supervisory or management experience preferred
• Strong technical knowledge relevant to the repair industry
• Excellent leadership, communication, and customer service skills
• Proficiency with repair management software and basic accounting tools

• Leadership and team management
• Problem-solving and decision-making
• Time management and organization
• Customer relations
• Cost control and budgeting
• Technical troubleshooting

• Repair turnaround time
• Customer satisfaction scores
• Revenue and profit margins
• Technician productivity
• Inventory accuracy

• Fast-paced repair shop setting
• Requires standing, walking, and occasional lifting
• May involve evenings or weekend hours