Event Area Director - Westin Savannah

Position Overview

The Area Director, Venues is responsible for the overall management of operations within assigned venues in a region while ensuring the team delivers world‑class service with venue partners, customers and vendors. This includes having direct responsibility for managing the daily operational and sales activities of the full‑service event technology operation (primary venue) in addition they are accountable for financial, operational, and sales performance for additionally assigned locations.

The Area Director, Venues also supervises and develops venue leaders. This position manages venues with $3M - $10M in revenue and will report to a Regional Director, Venues or an RVP, Venues.

• Develop and maintain strong relationships with venue partners.
• Direct the venue leaders and collaborate with Regional Director, Venues and/or RVP to develop and deliver business reviews for home location and each locations he/she oversees.
• Service high profile/visibility events and act as a point of escalation when needed.
• Identify new opportunities for revenue streams and select services and partner with regional leadership.

• Complete and analyze reports to effectively manage the business.
• Manages the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients.
• Confirms venue partners process all payments to in a timely basis.
• Review primary venue and other venues P & L and develops action plans to address deficiencies or various areas to grow the business.
• Collaborate with regional Workforce and equipment leaders to maximize utilization.
• Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
• Collaborates with regional leadership during the in Ops Planning Process.

• Oversee venues in an assigned region to ensure daily floor operations are completed, and in accordance to brand and safety standards.
• Confirms that the operations team and assigned locations are using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
• See the Big Picture by analyzing schedules and available labor and equipment resources and collaborates with local leadership to ensure efficient labor and equipment sharing.
• Guarantees an Encore presence at all venue meetings, such as daily stand ups or sales meetings. Meet with direct reports to review upcoming events, problem solving, operational feasibility, and budgets for all assigned locations.
• Conduct periodic financial reviews at each location with a focus on cost and revenue opportunity management and to ensure benchmark goals are met.

• Act as a resource or point of escalation for technical support for sales and operations leadership team.
• Ensures staff understands the technical aspects of the job.
• Effectively utilizes applicable company computer systems.

• Enforce the security of stored gear, transportation, and maintenance of equipment at locations.
• Provide analysis of equipment needs for locations and partner with regional leadership & Product Management to establish proper CAPEX submission.
• Ensure that the management team effectively utilizes all Company computer systems and software programs, providing assistance when necessary. Improve efficiencies within assigned venues through shared workforce, equipment, and industry knowledge.
• Utilize company systems for site visit reviews to ensure location adherence to Standard Operating Procedures (SOPs) and appropriate business practices.

• Hold each assigned location accountable to maintaining a healthy pipeline at all times to achieve established revenue targets.
• Ensure Sales forecasting efforts at all assigned locations are accurate and reports are submitted in a timely manner.
• Collect and present information and reports, as needed, to regional leadership related to…