Outbound Manager

Job Summary

The Warehouse Outbound Manager will oversee the daily functions of the outbound team, including supervising, training, delegating, and more.

• Lead outbound shift warehouse employees and serve as a coach and mentor to include constructive and timely performance evaluations, appraising performance, and resolving issues.

• Manage all functions of outbound shift to include processes, procedures, and team members.
• Verify nightly attendance and duties of production personnel to include full and part-time members.
• Accurately, consistently, and safely follows/gives direction; involved in stock rotation or transferring of cases to various locations throughout the warehouse and/or in loading or unloading of trucks. Including any or all the following activities:
• Operating various pieces of warehouse equipment (Forklifts, Clamp Pickers, Electric Floor jacks, etc.) to include daily maintenance.
• Supervises safe and proper picking/filling of customer orders to complete loading of delivery trucks. Minimizes the potential for product breakage.
• Observes safe product handling techniques.
• Ensure all delivery vehicles are loaded safely and efficiently in preparation for next day deliveries.
• Responsible for the accuracy of the orders fulfilled by the pickers.
• Ensure that the team maintains production quota to produce timely performance.
• Ability to communicate clearly and concisely with team members and management.
• Other duties as assigned.

• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Represents SCP’s commitment to excellence through PARTNERS values.
• Able to multitask and work in a fast‑paced environment during Outbound shift, Monday through Friday.
• Start and end times are subject to change and determined by workload.

• 2 years of previous warehouse experience or fast‑paced management experience preferred.
• 2 years of previous Warehouse Management System (WMS), Radio Frequency (RF), or related experience preferred.
• OSHA Certified preferred.

• Administrative 40%
• Walking, Bending, Lifting, and Twisting 60%

Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.