DMC Operations Manager

Description

Outside Brands is seeking a driven, high-performing Operations Manager to help lead and execute programs within our Destination Management Company (DMC) division. This is an opportunity for experienced hospitality and event professionals to step into a role where your operational expertise and design flair directly shapes the delivery of corporate retreats, executive programs, and custom group experiences.

We design and deliver unforgettable programs across the Low country—from private coastal excursions to large-scale corporate retreats.
Our strength lies in the knowledge that we are the Low country. Our deep understanding of its waters, ecosystems, logistics, and relationships allows us to deliver experiences that luxury resorts and national event firms cannot replicate.

If you are a highly capable operational professional who thrives in fast-paced environments and takes pride in flawless execution, this is an opportunity to work with a respected, growing experiential company delivering best-in‑class programs.

This role offers:

• Direct operational ownership and leadership impact
• Exposure to diverse, high‑end corporate and group programs
• A dynamic work environment beyond a traditional resort or single property
• Opportunity to work alongside an experienced and respected leadership team
• A culture that values professionalism, accountability, and excellence

The Operations Manager serves as a central operational leader responsible for coordinating staffing, logistics, and execution across multiple programs. You will work closely with Program Managers, guides, captains, and partners to ensure seamless execution and exceptional client experiences.

This role is ideal for professionals with experience in hospitality operations, resort operations, event management, or destination management.

• Coordinate operational logistics across multiple programs and events
• Ensure staffing, equipment, and operational readiness
• Support seamless execution of corporate retreats and group programs
• Identify and proactively resolve operational challenges

• Schedule and coordinate guides, captains, and operational staff
• Ensure proper staffing coverage for all programs
• Support onboarding and operational readiness of team members

• Coordinate logistics with vendors, venues, and partners
• Ensure alignment across all program components
• Maintain strong operational relationships with trusted partners

• Maintain operational schedules, calendars, and planning systems
• Support efficient execution through strong organization and coordination
• Ensure adherence to safety and operational standards

• Provide operational leadership support during programs
• Serve as an operational resource during execution
• Help ensure exceptional quality and professionalism

Candidates with experience at organizations such as:

• Corporate event companies
• Destination management companies
• Luxury hospitality or experiential operations are strongly encouraged to apply.

• 3+ years experience in hospitality operations, event operations, or related field
• Strong organizational and operational capabilities
• Ability to manage multiple priorities in fast‑paced environments
• Excellent communication and interpersonal skills
• Strong problem‑solving ability and operational mindset

• Experience in resort operations, event management, or DMC environments
• Experience coordinating staff, logistics, and vendors
• Familiarity with Hilton Head Island, Bluffton, and Savannah

Outside Brands offers a competitive compensation and benefits package, including:

• Competitive salary commensurate with experience
• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)
• Paid holidays
• Access to Outside Brands programs and employee perks
• Professional, supportive, and team‑oriented culture

Outside Brands exists to enrich lives by connecting people to exceptional places, products, and experiences.

We are a trusted experiential leader in the Low country, delivering corporate programs, guided adventures, and destination experiences rooted in authenticity, professionalism, and operational excellence.

• Safety
• Passion
• Excellence
• Sustainability
• Teamwork

and the Ideal Team Player mindset:
Humble, Hungry, and Smart.