Senior Financial Aid Strategist

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year story—past, present, and future—is ahistory formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University.

Whether you have been part of the University family formany years, have recently come our way, or are thinking about joining us, you will find South University to be a place you cancall home.

What's next for you is the first priority for us!

Visit (Use the "Apply for this Job" box below). today to learn more about whatmakes us stand apart as a place where you can make a difference inthe lives of students eager to learn and grow.

South University, the right direction for a brighter future.

• Medical
• Dental
• Vision
• FSA/HSA
• Tuition Assistant Program
• Long/Short Term Disability
• Life Insurance
• Employee Assistance Program
• 401K Match
• Paid Time Off
• 12 Paid Holidays
• includes domestic partner coverage

As a Senior Financial Aid Advisor, you will serve as a subject matter expert and mentor, managing complex student portfolios and ensuring strict adherence to Federal and State regulations. Youwill bridge the gap between student service and administrative compliance, driving the financial success of our students through expert counseling and strategic planning.

• Assist the Senior Director of Financial Aid with training new Financial Aid Advisors, act as mentor to other advisors on theteam, and provide guidance on processes when needed.
• Contribute to the continuous improvement of the department by participating in special initiatives and evolving business needs.
• Utilize reports to review students, analyze work needed, andability to prioritize daily workload independently.
• Strong Customer Service, ability to calm students and parents,accurately articulate the status of a student’s aid and account.
• Work cohesively with Admission Representative in order to facilitate outstanding service to prospective students and their parents.
• Efficiently and accurately package assigned students including includes new, continuing, re-entry and transfer students.
• Guide students on the financial aid process, including required forms, documents, and process.
• Create financial plans for assigned students in compliance with institutional policies and Federal regulations, communicate theplan to students and parents, and effectively explain rights and responsibilities for each aid source.
• Assist students and parents with alternative means of financing any remaining balance after awarding eligible federal, state, or institutional aid
• Ensure student files are complete and accurate and that aid ispaid to students’ accounts in a timely manner.
• Review ISIRs, request outstanding documents, and perform alllevels of verification and C Code reviews.
• Other duties as assigned

• Bachelor’s degree in a related discipline or Associate’s Degreeand 5 years of related experience with federal and student financial aid, or 7+ years of related experience with federal and student aid.
• Financial aid or accounting experience required.
• Customer service, problem-solving experience required.
• Excellent communication and interpersonal skills.
• Ability to make small group presentations as well as skill in interacting on a one-on-one basis.
• The ability to multi-task, work independently, and make decisions based on guidelines.
• Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software (Campus Vue/Campus Nexus preferred)
• Willing and able to work on the Saturday prior to each start(once every 5 weeks)
• Have a reliable internet connection.

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be madeto enable qualified individuals with disabilities to perform the essential functions of the position.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing adiverse environment where a variety of ideas, cultures, and perspectives can thrive.